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September 2023 by Naomi Parker
Bill was so helpful! 10/10 would recommend seeing him to buy a vehicle. This was my first purchase of a car and he made the process so easy. I will always be returning to him to buy vehicles in the future.
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August 2023 by Harold Daniel
Called for service appointment and was answered promptly and very friendly. Expected a wait, however was advised there was an appointment available same day within next hour.Arrived early and, again same prompt and friendly greeting, vehicle was serviced and delivered in a timely manner as promised.Have set this as my preferred dealership over other big city dealerships due to this outstanding customer service.
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August 2023 by joshua trahan
The service and staff at Bubba Oustalet were exceptional and first class all the way! They made the purchasing experience very easy and enjoyable! I highly recommend Bubba Oustalet for all your vehicle needs!
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August 2023 by Kayleigh Johnson
The service department at the ford office is AMAZING! I’ve been several times for an oil change and get in same day! I’m able to bring my car hours before since I’m working and they call when it’s ready! My tire pressure light just so happens to come on around the same time and everytime I leave, the light still shows low even though the levels don’t. I may get a mile up the road and it’s all back to normal but every single time after I leave, they have called to make sure the light has gone off! I didn’t buy my vehicle from them but they sure treat me like I did! And if that doesn’t speak quality and compassion, I don’t know what does! I am so thankful for their amazing staff and quality service! And if I ever convince my husband to get me a new vehicle, we will definitely be visiting Bubba Oustalet Ford in Jennings!
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August 2023 by Don Richmond
Great new car purchase experience. Thank you! Chris Spires.I had inquired about the release date of the 2024 Toyota Grand Highlander, he did not have a firm date, but assured me he would call when the dealership had one available. I was placed on their list and received a call a few weeks later and was offered the opportunity to place a refundable deposit on a Limited GH Hybrid , I accepted.Chris kept me thoroughly informed throughout the entire process; Allocation, Production, Freight, and Ground. On the day it arrived I received a text with photos of the vehicle and we set up an appointment for the test drive.Chris was a pleasure to work with and answered all of our questions about the vehicle while giving us a thorough explanation of the safety features prior to our test drive, he even walked us through setting up Apple car play.The purchase was a simple straightforward process, no games, hidden fees or mark-ups. After signing the paperwork it was emailed to my credit union. Handshakes were exchanged then we drove away in our new Grand Highlander.The dealership has a comfortable hometown feel, I would not hesitate doing business again with Chris and his team at Bubba Oustalet Toyota.
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August 2023 by Rachel Edwards
Great service, from a great company! The staff is always very friendly, and knowledgeable. There are so many services offered, and they are easy to come by. I have never left unsatisfied, and would recommend Bubba Oustalet’s to all my family and friends.
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August 2023 by Keeley Fruge
Mr. Allen Ballenger was super easy to work with and went out of his way to make sure the process was as stress free as possible! I HIGHLY recommend giving him a call. A huge thank you to Toyota!
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July 2023 by becky hulsey
We just bought our second vehicle with Bubba Oustalet. We were very pleased with the friendly service. All of our questions were answered, and we received the vehicles that we wanted and needed, according to our specifications. We’re so thankful for the courtesy and service at Bubba Oustalet!
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July 2023 by Shubham Dawle
It was my first car purchase ever. I didn't have my car so Chris picked me up from my house which was 50 miles from the showroom. Also, he is one of the best salespeople I have ever met. The price they offered was one of the most reasonable among all dealers in Louisiana. From giving the token amount until the car was delivered, the process was very quick. I would recommend this place to others if they are looking for a Toyota here in Louisiana.
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June 2023 by Jacquie Bulla
Mike got us in quickly and was friendly and accommodating. Service did not take long. Husband had changed some front end parts on our Ford Explorer and thought it felt stiffer after, so we just needed them to reprogram the steering. He couldn’t tell a difference after but we will get it aligned next and appreciate the convenience of working with our local dealership. (Bring cash to avoid 4% credit card charge fee.)
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June 2023 by Spencer Fournerat
Bill was my salesman at the purchase of my wife’s 22 Toyota Camry, and at the point of and after sale, he has went above and beyond for us as Bubba Oustalet customers. From texts and calls for happy birthdays etc. even to scheduling my maintenance appointments for the car. The staff is always so friendly in the service dept. as well! Great service!
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June 2023 by Tammy Hall
It is quite refreshing to actually have people be honest and forthright with you about what is actually wrong with your vehicle. The customer service is above outstanding. The people are just absolutely wonderful and accommodating. Thank you for such a wonderful experience!
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June 2023 by Martin Telleria
Great people and customer service. Joby was very professional and went above and beyond to make sure we could get what we needed. Thank you Joby for your great service!
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May 2023 by Tina Vesey
I was greeted at my van by a nice young lady when I pulled into the service department. I gave her my name and my key and she told me I could wait in the waiting room while they worked on my van. About 30 minutes later she told me my van was ready to go. The lady at check out was very friendly! Thanks for making maintenance on my van so easy!
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May 2023 by Angel Thibault
I think I told Bill one time what I wanted. He didn’t have it. I had been shopping for 6 months for exactly what I wanted because I will be keeping it for a long time. About a month after I told him what I wanted he just so happened to get it in and sent me a picture! 2 days later it is mine. He didn’t hound me, he listened, respected my decisions and is just fabulous!!