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May 2023 by Delectable Onwards
Had a negative experience everytime I've ever walked in at this location. Last time(many weeks ago) walked in cash in hand ready to open an account. They wouldn't accept my DL & VA card as proper identification. Veterans Affairs card is government issued & my Driver License has the veteran designation. Last 2 times before that it was a different issue with poor customer service. Everytime was an attempt to open an account. Deleted last not ideal review hoping for better & giving a chance. 3 undesirable experiences in a row over a period of years. Will not attempt to bank with CO henceforth.
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May 2023 by Taylor Cormier
horrible attitude, horrible service, never want to deal with these people again. Bank anywhere else. They don’t even deserve the one star.
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August 2022 by Colette Gandy
Great bank
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January 2022 by Expanding The mind
People are always nice and helpful.
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March 2021 by Dustin OBlanc
Second time writing this. Couldn't find a place on the Capitol One website to file a complaint.Walked in ready to open a bank account. One gentleman in the whole place at the counter casually talking with the lady behind the counter.A female comes out of the offices on the left then walks behind the counter waving me over. She proceeds to tell me that in order to open a bank account I have to go online as well as specifies which account I am to choose.I've never heard of such at a bank. Mind you this is the same exact bank I walked out of when first getting back from the military because of how I was spoken to by an older lady when attempting to open an account.Isn't protocol....get info, receive eligibility results, discuss options and accounts with potential member?Thats 2 consecutive strikes in my book no matter that they occurred many years apart. First time was 2011ish. Second time was a week or two ago sometime after noon.I walked out of this Capitol One saying a complaint would be filed when told to go online to bank with them. This is it for now.
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August 2020 by T2 L.
Is Nice and comfortable..
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July 2020 by Emilie Anne
My first time seeing someone deposit a check through the ATM
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June 2020 by Bridgett Bertrand Comeaux
I love dealing with Capital One. I've been with them since I had my first bank account of my own.
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September 2019 by crystal istre
I love capital one bank because they are fast and convenient
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April 2019 by Jacob Sebastien
Great Bank"
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March 2019 by Devon Vincent
A simple request for account information (just needed balance info) over the phone turned into a 30 minute (and still going) ordeal. The branch could not help us and transferred us to a customer "service" line, this line could not assist and transferred to the next line. We are currently on hold with the 4th transfer. I am fairly certain that this is actually purgatory.
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February 2019 by Joanna Moss
I have dealt with capitol one for almost a year now and it seems like it's a problem after a problem. I am no longer going to use this account as my primary account because they seem like they don't know what they are talking about when it comes to banking. I honestly would get rid of it but my husband wants to keep it but as long as I don't have to deal with them I'm good cuz even my husband will tell you don't trust what they tell you cuz they don't know. Since day one I have never had good standings with capitol one and will never recommend them. Going to stay with my good companion chase who I've been with for years but only reason I opened capitol one is cuz there isn't a chase in Jennings but I will drive an extra mile for excellent service.
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February 2019 by Wowzers 311
I have dealt with capitol one for almost a year now and it seems like it’s a problem after a problem. I am no longer going to use this account as my primary account because they seem like they don’t know what they are talking about when it comes to banking. I honestly would get rid of it but my husband wants to keep it but as long as I don’t have to deal with them I’m good cuz even my husband will tell you don’t trust what they tell you cuz they don’t know. Since day one I have never had good standings with capitol one and will never recommend them. Going to stay with my good companion chase who I’ve been with for years but only reason I opened capitol one is cuz there isn’t a chase in Jennings but I will drive an extra mile for excellent service.
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April 2017 by James Richard
Had a few problems in the past with clearing checks, but overall a good bank.
