The Verizon store in Jennings, Louisiana, is known for its good service and helpful staff. Customers have praised employees like Luis M and Jayden for going above and beyond to assist with issues and make sure they are satisfied. Luis spent nearly an hour fixing a customer's problem without complaint, while Jayden is recognized for his dedication to customer happiness rather than just making sales. Although the store is not an official licensed Verizon location and has high prices, it still provides the necessary products like chargers and helps resolve technical problems, such as issues with MiFi devices. Overall, the staff's willingness to take time and offer support makes this Verizon store a recommended place for service.
Not to happy for the past week with Verizon. Service has been going in and out. Very unusual. I went to Verizon to find out what was going on. It was my phone, getting too old for new technology. The employees were very nice explaining the problem. I suspected it was my phone. So am happy again.
July 2024
Luis M at verizon store in Jennings Louisiana I was very impressed with his customer service. Luis went above and beyond my expectations. He spent almost an hour to fix my situation, and never complained. Ask for Luis if you go to verizon in Jennings highly recommend ?
December 2023
Eager to help, ready to repair and most times, no costs
