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March 2024 by Clement Bourg
Ever wonder why you don’t see individual reviews on the jewelry they sell? I never noticed until I bought my wife a bracelet and it broke after wearing only ONE time!!! The problem I ran into is when I purchased it and finally gave it to her for her birthday it was no longer in its measly 30 day window. Kay sells junk so shop somewhere else!!!
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March 2024 by Ronald Jackson
Jasmine was amazing. She helped me with 2 purchases and was very knowledgeable and had a great personality.
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February 2024 by Reginald Moses
Asia customer service was amazing!!!!
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January 2024 by John Logreco
The saleswoman was very helpful in finding something close to the range of the gift card amount.
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January 2024 by Amy M. Randall
Ms. Jasmine was awesome she help me with everything that I needed to get for my class ring. ????
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October 2023 by E Brown
I'm giving Kay Jewelers a 5 Star only because your of exceptional employee Suzanne Ivey. After an unfortunate incident with your company, Suzanne walked with me the whole step of the way. My recent visit with her at the Kay Jewelers on Veteran's was Great. She is compassionate, empathetic and she make sure to handle your jewelry with care. If you have questions, she goes above and beyond to answer them. So when I responded in the survey that I would not recommend Kay Jewelers to family and friends, that means overall. I will recommend the Kay on Veteran's and advise people to make sure they see Suzanne Ivey! She is GREAT at her job and cares.
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August 2023 by Mattie Girod
Suzanne, Jasmine, and Jacob are very professional, knowledgeable, and extremely helpful. They work well together and are always in a great mood.
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May 2023 by Jerry Lewis
Asia was flat out awesome! The absolute best consultant I have ever encountered at Kay jewelers
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April 2023 by L7 Victorious
The staff at Kay Jewelers on Veterans Memorial Blvd in Metairie were professionally exceptional! I was greeted and treated with the upmost care. Thanks Jasmine, for assisting me in making my 20th Wedding Anniversary special.- Yolanda V
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March 2023 by Lori Holmes
Suzanne and the beautiful African American full figure lady(sorry don’t remember her name) was simply wonderful. They always extend great service with a smile and always willing to go above and beyond. However on today there was a new young lady there which need to be re-trained on customer service. She was not friendly and also the manner in which she spoke was a little aggressive.
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October 2022 by Ash Landry
The two women that helped me yesterday evening were absolutely incredible! Y’all have some amazing women working for your company!
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October 2022 by Mark A. Markey
The staff members are very knowledgeable and friendly i enjoy every visit. I definitely recommend this place.
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November 2021 by Pamela Gill
I absolutely love my diamond cross necklace, ring, and bracelet. Beautiful.
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October 2021 by Miss J.
Decided to shop at Kay's Jewelers this weekend.There were two salespersons on duty; one black and one white. The black lady was busy, so the white lady decided she would ATTEMPT to assist me. Through her huffing and puffing, it was obvious she was NOT pleased to help me, a black female. Maybe she's part of the family that owns the business and can portray a stinky attitude without repercussions. Therefore, I felt as though I was being profiled, discriminated, and well aware my business was UNWANTED. This woman is in DESPERATE need of racial discrimination classes. She should be made aware that BLACK people are gainfully employed, college educated and can buy ANYTHING they want these days.
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September 2021 by Jay T.
I bought my engagement ring from here and honestly I had a great experience. The employees were very helpful and honest. I wish I could remember her name but it's been almost a year since I bought it but she helped me decide on a perfect ring. The warranty is worth it free cleaning, and inspections. Great experience all in all.