This AutoZone location is noted for providing awesome and helpful customer service, with staff described as knowledgeable, pleasant, professional, friendly, efficient, and ready to assist. The experience is often reported as smooth and stress-free, with employees patiently guiding customers and pointing them to the correct items. While most feedback is highly positive, there are rare mentions of unsatisfactory interactions. Customers recommend keeping receipts for returns. Overall, it is considered by many to be the best AutoZone, delivering genuine care and expertise.
Crystal Otis help me out sooo much I was traveling and my check engine came on and Kentwood was close so stop here and she did her thing the best
September 2022
Awesome customer service. They helped with all my concerns and pointed me to the right places to find the correct things.
September 2022
2 Employees and Manager Were Rude To Me But I Kept Smiling and Being Nice To Them. I Finally Got My Business Done and Was Satisfied With The Outcome. Thank You For Your Time And Understanding. Always Keep Your Receipts or Have Them Emailed To You By Any AutoZone. They Do Not Like To Return Money.