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October 2022 by Gwen Dunnaway
Kentwood H/W is fantastic.Personell is friendly,professional, and knowledgeable. Issues are dealt with in a timely manner.All of this is greatly appreciated
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May 2022 by disana allen
The tellers at this branch are very courteous and helpful easy to talk to.
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June 2021 by Michelle Brown
For several years it was not a pleasant experience anytime except maybe 1 or 2 visits out of of every 5 and I went there ALOT!ID SAY THE LAST YEAR OR SO IT IS ALWAYS CHEERFUL AND HELPFUL AND PLEASANT.AMBER IS PHENOMINAL.The others are good as well I have had just had her help with a couple specific things.her help me on a couple different issues and she went over and beyond
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June 2020 by Thats Who
The tellers at this branch are totally awesome. However, the manager (Tonya) at this branch is right out ghetto. When I enter the bank( pre-Carona), she approached me and ask so many questions that I felt uncomfortable. She is very rude in asking questions about what I plan to do with MY money and so forth and so on. I want to make my deposit or cash a check and leave. I explain to her that I am in a hurry and she is too demanding.
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August 2019 by Katrina Williams
Visited this branch today. There were 2 employees sitting at a desk and one employee assisting customers at the drive up and the lobby. Although, the employee waiting on customers was doing a tremendous job, I had to wait for a period of time. With the branch being open for a few hours on Saturday, it should be staffed accordingly.
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February 2019 by Rhonda Strong
Overall a great place to get in and out quick with all your questions answered..THANKS TANYA.
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August 2018 by Frances Tate
Got a HELOC loan from the Kentwood, La branch. Super friendly and knowledgeable staff. They made sure I was informed about the details of the loan and comfortable throughout the whole process. Great experience, and now I can remodel my house as I had dreamed of doing.
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July 2018 by vj kumar
Worst bank they have live banking which means anything can hit your account anytime and worst customer service
