JD Bank offers good service with very helpful and friendly staff. Customers love the bank and branch, noting a much better banking experience. Some mention the online banking is a mess, often causing lockouts. A complaint is that debit cards are not issued in the branch, requiring a wait if one is lost or stolen, which can disrupt online bill payments. The staff at the Kinder Branch is always delighted to help, and the coffee is always hot.
I love this bank and the friendly people that work there But! The online banking is a mess!! I’m always getting locked out on it!!!
July 2022
Moved to this bank 1.5 years ago.Love this bank and branch!Super helpful, friendly staff.Moving was traumatic, but so glad it happened!Much better banking experience now.
July 2022
Very helpful staff at JD Bank, Kinder Branch! Always delighted to handle all my needs. Did I mention the coffee is always HOT!