Keys Appliance provides quick and amazing service. The employees are the most friendly and professional individuals, offering an outstanding service experience. Customers report that from first contact to follow up and completion, the staff goes above and beyond to ensure clients know what is going on, when it is going on, and what to expect next. They are an absolute pleasure to work with, being very professional, courteous, and friendly. The technicians are incredibly knowledgeable and provide quick service. They explain exactly what is going on with the appliance, what they are doing, why they are doing it, and what the outcome will be. Technicians are able to fix appliances onsite and will not quit until each appliance is fixed. They are also courteous and friendly, making multiple calls on the day of an appointment to give an estimated ETA and to follow up with any changes. The service is prompt. Customers find the company honest and trustworthy. They report that the technicians could easily bill extra but are very honest about what happened and do not charge extra. The repairs are done for significantly less than the cost of buying new appliances. Customers are very pleased and state they will always call when an appliance needs repair. They recommend giving Keys Appliance an opportunity to serve your needs, affirming you absolutely will not regret it and that other service centers cannot top what they do.
I have had great service from mr keys i purchased a dryer
May 2024
Quick and amazing service! Kasey was professional and explained exactly what was going on with the appliance. He was able to fix it onsite and we now have a cold refrigerator! Thank you Keys Appliance!
December 2023
Great appliance store and service center. Melvin and his team are experienced and quick to service any issues.
