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January 2024 by Julie Larson
Been having trouble with my phone for 2 days. Had gone to another AT&T store in the area and gotten no help(not only no help, but no one even cared to help) Chad fixed my issue with a friendly attitude and no trouble at all! Thank you so much!
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December 2023 by Terry Navarre
Yolanda is agret person very knowledgeable
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November 2023 by Jennie Stevens
Can’t say enough good things about Demarkus! He was so patient and helpful. He took his time to help me transfer all my information over from my old phone to my new one. He was throughout explaining the entire process to me. The world definitely needs more like him. Highly recommend adding for him if you need any help.
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November 2023 by Terry Taylor
Gabby Dockery was very helpful in resolving issues with my account and app. She was also able to help us with the purchase of new iPhones and an iPad. She was polite, professional, courteous, patient and very knowledgeable. I could not have asked for a better experience. Very pleased!!! Thank you, Gabby!!!
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August 2023 by James Broussard
A Lot Of LIES Lately W AT&T, Cause They Have Gotten TOO Big - Customer Since 1983, But Imma Slowly Be Giving Dire TV and All Up - Bad Service
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July 2023 by Alice Reaux
I had to get a new iPhone 12 and I needed help transferring everything over to the new phone. As I walked in the door, Mr. Demarkus greeted me and asked how he could help. So I explained to him I needed help transferring everything from my old phone to my new one. He was very glad to help. It took forever due to AT&T not having a very good signal in the store, but we were able to get everything transferred to my new phone eventually. Without the help of Mr. Demarkus I would have never known what to do. I hope management recognizes this awesome employee! After a day like today, he definitely deserves recognition! Thanks again, Mr. Demarkus I greatly appreciated you today! And thanks to Seth For helping me today as well.
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July 2023 by Jamila Mckoy
Seth was very attentive and knowledgeable, he assisted me in a very timely fashion.
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June 2023 by Amber Fryer
Had a costly mistake made at this store 2 years ago that is currently still unresolved. My husband went in for upgrades and left with one upgrade and new line on the account in which he was told was the cheapest option. NOT, we are now paying full price for 2 phone that we were suppose to be getting half off of (the promotion during that time) Spoke with corporate mangers to have it fixed and they told me to reach out to the store manger which I did and sent my information over to him and he assured me he would help. After following up twice to get no response. Corporate manger said they cannot fix my issue unless the store acknowledges in the system that they made a mistake. Bad business, we live out of state now and can’t just go back to the store where the mistake was made.
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June 2023 by Mikaela Darce
Y’all go see my man Doug! He had me in & out in 5 mins! He provided great service in a timely manner. That was honestly the fastest anyone has ever helped us.
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May 2023 by Katrina Evans
Seth was great! Very patient and helpful.
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May 2023 by Jason Klein
The young lady Mrs. Gabby that assisted me was absolutely fantastic. I appreciate her help and how painless she made it. Definitely a great asset to the store!
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May 2023 by Spencer Foster
Talk to Seth!! He can help you with whatever you need! I trust him with all things tech/media based.
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April 2023 by Zoe Moon
Today I went in to see if I could get my phone fixed, went into AT&T and was greeted by Demarcus. He helped me lower my phone bill & was extremely helpful!
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March 2023 by Momma Toot
The sales person who helped us was refusing to listen or actually help us with anything. Wanted to order a phone for our daughter and have it shipped as well transfer her old phone number. They kept saying it was impossible. After we got the phone and I went to a store by me in a different state we found out that they simply didn't want to do the extra work. Plus he put the phone under the wrong number.
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January 2023 by Amanda Stanton
Love this AT&T store in Lake Charles. The best of them all. Always so kind, helpful, and has your best interest in mind.
