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9AM - 5PM
10323 Gulf Hwy, Lake Charles
Banks
“I am very satisfied with my banking experience here. All of the girls at this branch go above and beyond to make everything easy and stress-free. It is so nice to feel valued as a customer- highly recommend!
They need a new improved building!”
9AM - 5PM
10085 Gulf Hwy, Lake Charles
Banks
“We got a loan through CSE for the purchase of a vehicle for our son. The process was super easy and went smoothly. Lesa Higginbotham was who we worked with. She was the nicest person, very knowledgeable about her job, and just was the best to work with!”
“IF YOU BANK ANYWHERE ELSE! Your at the wrong bank. We have been through a few banks looking for some down home people, we found them. Less corporate acting and more family feeling. Not everyday in banking is great don’t get me wrong but Tessie, Regina, Christa, Maggie -& the other team at Nelson & Oak Park … GO SEE THEM! I promise you won’t be disappointedUp front and honest banking. Straight yes or no that is what we like”
9AM - 5PM
825 Ryan St, Lake Charles
Banks
8:15AM - 1PM 2 - 4:15PM
625 Petro Point Dr B, Lake Charles
Banks
“In process of getting a loan to purchase property and all I can say Contessa Bell is the best to deal with, she is very professional and easy to talk to and explains everything throughly, would definitely recommend her to everyone, thanks Contessa your the best.?”
“I've never banked anywhere that had such good service. Everyone is so friendly and Kimie is the friendliest person in the Banking world. I can always count on her to unlock my account and take care of whatever I need with a warm smile. Love this lady.”
“Madison “Maddie” was phenomenal to work with while setting up my business account. I’ve been banking with Southwest Louisiana Credit Union for over 10 years with my personal account, and they’ve helped me immensely throughout the years—this experience only reinforced why I’ve stayed so loyal.
Maddie was professional, thorough, and genuinely attentive. If she didn’t know an answer right away, she made sure to ask and get the correct information instead of simply leaving it at “I don’t know,” which I truly appreciated. She made the entire process smooth and I left confident that my business would be taken care of properly.
I highly recommend working with Maddie and Southwest Louisiana Credit Union for both personal and business banking needs.”
9AM - 5PM
4440 Nelson Rd, Lake Charles
Banks
“Alana is amazing and her customer service skills are top notch. She was an absolute joy to work with and made the process seamless for us. We highly recommend her and are so grateful to her!”
“Mary w/ FF Credit Card Services at the Lakeshore Branch was able to take care of a situation I was having in less than five minutes. This is why I bank locally. Thank you First Federal for employing people like Mary.”
9AM - 5PM
551 W Prien Lake Rd, Lake Charles
Banks
“It's always nice and clean. For the most part, most of the tellers are always kind. Mrs. Theresa and Mrs. Shelly are such a sweetheart. Mr. Joseph from the first day my husband and I have walked in the door have been beyond rude and disrespectful and every time we go inside it's the same thing. March the 16th 2021 Joseph interactions with me was so unprofessional I went later in the day to take every cent out of that bank but because of Mrs. Shelly kindness and helping us with the closures we chose to close just 3. Because it's not the banks fault that Joseph is so rude and unprofessional we've decided to just bank at the Sulphur Branch from now on.”
8:30AM - 5PM
4112 Lake St #200, Lake Charles
Banks
9AM - 5PM
2901 Ryan St, Lake Charles
Banks
“Izzabella and Connor were so helpful in guiding me on retrieving a new debit card! Connor was very knowledgable and informative on all things involving First Horizon Bank. I learned so much and will be using one of his recommendations to help pay down my debt. Love my bank!”
10AM - 6PM
2500 N Martin Luther King Hwy, Lake Charles
Banks
“Ms. Trudy was AMAZING. I had a complicated issue and she moved mountains to fix it when other banks just told me they couldn't fix it without even trying. Very approachable and professional and super friendly. Highly recommend if you're having banking issues go see Ms. Trudy.”
9AM - 5PM
535 Kirby St, Lake Charles
Banks
“I look forward to visiting the Kirby Street location! It definitely feels as if I’m visiting family instead of banking!! Hey have an awesome team who greets you when you walk in the door and takes care of your transactions very quickly!”
8:30AM - 5:30PM
4400 Nelson Rd, Lake Charles
Banks
“Having a locally owned bank in our area is happening less & less. Walk into the lobby & they know you by your name. Branch mgr sits in a glass office, always waves @ you. Friendly tellers, great staff of loan officers.”
“Hancock Whitney is a great bank and they have outstanding employees. They are always willing to meet your needs. I feel like family with them. I joined them in June 1993 when my husband and I were married because that is where he was banking. I can call them and get things done over the phone without going in person. Yes management may have changed over the years but their spirit of helping there customers has not. My daughter is an adult and she now banks with them too. They deserve 5 stars and they are my favorite bank.”
“I had to cash a refund check from my landlord.The ladies at the drive-thru were very nice, friendly, and punctual with my time.I was really surprised they were so very friendly. ??”
9AM - 5PM
127 Broad St, Lake Charles
Banks
“I met with faith to discuss some info that I need from the bank. Faith was very, very helpful an enjoyable ,pleasant. Thanks to all her help I got everything taken care of.”
“PORTFOLIO NUMBER 21841 HAS ACTIVITY ON IT GOOGLE FINANCE, YAHOO FINANCE,MSN U CHOOSE REWARDS ACCOUNT MY EMAIL WAS CHANGED ONLINE THATS WHAT THEY TOLD ME IN THE BANK”
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“Mrs. Keisha was a sweet smiling pleasure from the moment I walked in the door. Not only was she helpful, but she was efficient. From 1:00 when I walked in: checking and savings account made, e-statement sign ups to avoid fees, all documents signed including overdraft protection, and card in hand by 1:15! As busy single mom, this was one of those little things that she actually made quick, easy, and stress free! ❤”