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February 2024 by Michelle Knox
Great Clothes
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January 2024 by Mona Broussard
Store was okay. No assistance in finding what I needed. Probably won't go back. Disappointing.
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December 2023 by Monica Roy-White
Smells like back-home! The cashier's are polite and I found the atmosphere inviting.
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November 2023 by Alvina Dutton
Best customer service experience ever! All the employees are very helpful and knowledgeable! I wish they had this amazing service in all Boot Barns!
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November 2023 by Brian Simon
For those who appreciate "WOW" experiences, this is the place for you! JENNIFER, THE STORE MANAGER, IS FREAKING AWESOME!!! She expressed a genuine desire to make my experience memorable. She knows her stuff. Her attention to detail was 5-star! And you're going to want to remember the name "Cole." He's a new salesperson, but I can tell that he is destined for greatness. He's a great listener, and he has an Amazing teacher. Zoe, my cashier, was warm and friendly. If you're not local to Lake Charles, this experience is worth the trip!!!
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October 2023 by Adam Williams
Clean, well organized. Not crowded aisles and is very nice place to visit
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July 2023 by James A
I'm very disappointed in this place. I was looking for a certain item . They had moved everything around. Nobody had ask to help me. I finally spotted 3 employees towards the the back talking. I got up to them and had to ask if they worked here. I ask them about the item I was shopping for. They pointed in the direction it was in instead of walking me to the back of the store and showing me where it was at. What got me is I literally had to ask them if they worked there ?
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June 2023 by Marshall Buller
When is the lake Charles boot barn schedule to re-open? Can’t get in touch with anyone
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April 2023 by Southern Guy
Great place for any Western wear needs. The clothing is a little pricy but if your looking for a complete cowboy/cowgirl outfit from boot to hat, then this is the place to go!
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February 2023 by Christina Garcia
I just spend $330 on work clothes. I get up to the cashier and she doesn’t say a word to me. Another lady walks up and is getting checked out by another cashier and she speaks to HER and makes conversation. The customer is talking to her cashier about the rodeo. She gets in the conversation which is fine but she still at this point did not acknowledge me. I said umm hi HELLO! She says i hey sorry we’re just watching for people stealing. I was very suprised she said that to me. They need to retrain this cashier to be more friendly and actually speak to the Mexican customers not just the white customers. I will not shop here again!
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February 2023 by Morgan Walters
Went in for the first time ever this morning and loved the no pressure shopping environment. Very friendly staff eager to help if needed but also not bothersome when you just want to browse and take your time. Sabrina and another nice gentleman helped me today and I will certainly be returning. Tons of trendy fashion options, you won’t be disappointed!
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February 2023 by Regan Soileau
Absolutely loved it there! Several great choices and such nice workers
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February 2023 by Justin Bertrand
Great selection of work clothing. The house brand is too expensive for what it is, China goods asking top dollar
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December 2022 by Dude Maddox
I never know what type of work boot I’m going to buy each time but this place always has a style I feel I must get
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December 2022 by Shannon Duraso
If you going ask for Hope she was really helpful.