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August 2023 by jan stidham
Cheap furniture can buy same stuff at any discount store in town and then they hang up on their customers not very professional furniture is made in China and then they refer you to have the furniture recovered .not worth the money .
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August 2023 by Jay Mc
Your place to go for over priced, low quality products.
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January 2023 by Double EE
Nice people to work with that give you your space while you shop their large inventory, Butler will be my go-to from now on.
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July 2022 by John Monaghan
No pressure sales. Very patient and helpful.Prices lower than other stores selling exact brands.Start your shopping here.
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July 2022 by Zina Hall
Great items bed mattresses chairs kitchen tables upstairs has many items to choose from
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July 2022 by WADE Ritter
Staff friendly,professional, all objectives met
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December 2021 by Lydia Jacob
I ordered 2 recliners in April said i would have them in August. It is now December still no recliners
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October 2021 by Katie B
On July 10, 2021, we went and purchased a dining table with 6 upholstered chairs as a set, a buffet cabinet, 2 queen beds, 1 dresser, and 1 chest of drawers. We paid by check with the agreement that they would hold said furniture until we were ready to move back into our house. When we were moving into our house at the end of September/beginning of October, we arranged delivery for October 1. On September 30, they called us while they were loading deliveries for the next day and said that the chairs we had purchased with the dining table were not the chairs that were supposed to go with it and if we wanted those chairs, it would be another $1200. We found our receipt, which clearly listed the table and 6 upholstered chairs as a set, and went into the store. We spoke with the son of the owner, who agreed that the chairs were shown with the table, and that they matched the table, and that there was no way that their salesperson would have known that they were not a set. We asked where the chairs that were supposedly a part of the set were so we could look at them, and he stated that they did not have the chairs in question and could not get them because they no longer worked with the company they came from. We asked where the table was that went with those chairs , and were told that it was wrapped up and stored away in a corner somewhere. This was after he had stated that another customer must have moved the chairs over to that table yo see what they looked like together and nobody ever moved them back. He refused to honor our purchase of the set as shown on their sales floor, so we had no choice but to cancel the purchase of the dining room furniture (the buffet also matched the table and chairs) and get a refund. During the process of the refund, it was discovered they did not even charge the correct amount of **** which they blamed on their computer system. These people will not honor what they are showing in their store, will ************ sell you a \
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September 2021 by Katie Becton
DO NOT EVER buy from Butler Furniture. We went in July and purchased a dining table w/6 chairs (as a set), a buffet cabinet, 2 queen beds, a dresser, and a chest of drawers. When they were loading the truck on September 30 for delivery on October 1, they decided to call and tell us the chairs we purchased were actually not the ones that went with that table and if we wanted those chairs, we would have to lay over $1000 more. We went in, and even spoke with the owner's son. He agreed that when we were shopping, those chairs were with that table, he agreed that those chairs matched that table, BUT he stated that another customer must have moved them over there at some point before we were shopping "to see how they looked". So, even though it was not our fault in any way whatsoever, and he agreed that both us and even the salesperson we were working with had no reason to think they were not a set, he would not honor them as a set. They do not have the chairs that are "supposed" to go with this set, and they can't order them as they no longer work with the company that makes them. SO, they not only would not honor the set today that we had purchased in good faith, they apparently DIDN'T EVEN HAVE the set when we purchased it. So, they essentially sold us something that did not even exist, then tried to extort WAY more money from us at the time when they were preparing to deliver them. Now, when we were expecting to have furniture tomorrow, at least most of it, all we will have is bedroom furniture and nothing at all for the main part of the house. Back to square one. Also... when they were going to calculate our refund for my entire dining room, since the buffet matched, we had to forgo it as well, we found out they didn't even calculate the tax correctly. Generally not a good way to run your business. Incompetent and unethical to say the least.
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September 2021 by John Becton
We purchased a table and chairs for $999 in July and when they were getting it ready for delivery in September, they found out that the chairs did not belong to the table and they would not let us here them without paying over $1000 more. They did not honor the original purchase and we do not recommend them and will never shop with them again.
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May 2021 by Snow & Ice
Lots to look at.
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February 2021 by Ligerz1 Ligerz01
Nice place, the staff was friendly. Large number of items, I just with they had more diversity in the styles. Also they have furniture in house so if you want a item you won't need to wait for them to order.
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July 2020 by John LeBlanc
Waited for a call the day after I selected my furniture and was never contacted. Had to call Butler to get the quote they were supposed to call me about. Was told furniture would arrive in 7-10 days and I ended up waiting over 40 days. Of course the delay was due to manufacturing I was told. The customer service was lacking from day one. I would call Butler for updates and they didn’t have an answer. I called the manufacturer myself and got answers that day. The next day Butler would call and tell me what I already found out from the manufacturer the previous day.
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June 2020 by Evia Hodge
Friendly employees, but did not find what I was looking to purchase.
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February 2020 by Susan Ramour
We have used Butler's twice after Hurricane Harvey and Imelda. Fantastic place! Great prices and selection. Christian has been wonderful during both of our purchases
