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January 2024 by Teri Whetstine
Friendly and helpful
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November 2023 by Samuel
Wow! This is the worst bank on planet earth. Can’t expect much more from a bank that financed Jeffrey Epstein. Don’t give your business to these child predators.
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October 2023 by Alex Stelly
Horrible branch. I opened a CD account and my money never transferred into it. I went to the branch to talk to someone directly. They withdrew my money from my savings and said it went into the CD. TWO WEEKS LATER my money still doesn’t show in the CD yet it instantly went out of my savings. Everytime I ask what’s going on I get “if it’s not their coke back tomorrow”. It has been multiple tomorrows and they refuse to give me a straight answer or remedy the situation. This place and the workers blow
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July 2023 by Dylan
Horrible bank. I got scammed by depositing a fake check, way back after I graduated, that was given to me and Chase has no remorse for the victims. They will just end the relationship and block you from opening another account in the future. I hope to God that this doesn't happen to you either! Avoid at all costs!!
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May 2023 by Victoria Smith
Blaine was so friendly and helpful on what I needed today!! And was quick and easy!! He even helped me on what my credit score was for free!! Was more than I asked, amazing!! Thank you Chase!
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April 2023 by Rishi Bharadwaj
Pathetic service. They don’t have restrooms.
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August 2022 by Zahra Ayaz
Bad service so much disappointed as banker don’t coordinate with each other and kick off the customers. Basically they don’t want to work.Just they do chit and chat and enjoy in bank rather than to help customers.
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August 2022 by Jacob B.
Unfriendly staff. Every time I use this back to make deposits for my company there's always a lady with an unfriendly Attitude
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May 2022 by Zohra Ayaz
Bad service so much disappointed as banker don’t coordinate with each other and kick off the customers. Basically they don’t want to work.Just they do chit and chat and enjoy in bank rather than to help customers.
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May 2022 by Don McCaughey
Thanks for the help!
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April 2022 by Bruce Laborde
It is so disappointing when I attempt to return a Voice Mail and I have to waste 10 minutes speaking to an "Avoid Humans as LONG as Possible" strategy computer response.This needs to be addressed ASAP.
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March 2022 by TESIR ESCARMENT
I am writing this as a humble note of appreciation for the outstanding customer service provided by Christopher Hyde. Christopher Hyde (Officer Relationship Banker NMLS ID: 846236) greeted me immediately, which I think shows that Chase Bank values customer service. I was waiting for a friend and did not need his attention, however because of his friendly professional greeting, I am considering opening an account with Chase Bank.
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January 2022 by Alison Landry
I am glad the one on Nelson Rd is opened. So for customer service is good. One drive thru teller asked if I had an account there. She could have looked it up and see that I did.
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June 2021 by Sheri Wenzel
The only thing I just
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December 2020 by Erin L.
The building has been torn down because of damage from the hurricanes. I went in to get a prepaid card and a teller told me they don't have a prepaid card. I went to another branch and they teller knew exactly what I was talking about. It's now called something else. I think something along the lines of a prepaid checking account. I needed something else that a personal banker needed to do. The one at this branch didn't give me her full attention because if the line got to long she had to leave me and get the line down in the lobby. She also had to leave early because she needed to bring her dog to the vet. I'm an animal lover but she should have just said I'm sorry I can't help you right now because I'm leaving early. She was also the only personal bankers there. Also my mom needed to close out her checking account and the personal banker transferred my mom's money to my account. My mom told the personal banker she was on my account and not to transfer the money to my account. It's like as long as the money was out of the closed account it was okay.