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September 2023 by Kody Reeves
I was having trouble opening a checking account for my business because of a flag. Morgan and the team at CSE were so helpful in getting my accounts in order and allowing me to bank. 10/10 recommend. Thanks again!
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August 2023 by Kathia Garcia
I have always had excellent attention with the people from the bank but today 07-28 I had a HORRIBLE experience with Mrs. XIMENA she was rude and RACIST and I had the opportunity to listen and see how she is with other Hispanic people and she is always rude and disgusting and today I I touched me to live it was HORRIBLE people like this should not deal with customers.
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August 2023 by Frankenberry
Aug 1, 2023 I spoke to 2 different ladies in the lending dept and their phone etiquette was atrocious. Bridget spoke quickly and immediately hung up the phone when she was done speaking no have a good day, thanks. The other lady was rushing and sarcastic and spoke while I was trying to ask a question and hung up the phone the same way. I get the employees have much to do in a short time but being rude and rushing won't get you anywhere faster. They need reminders. No excuses.
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July 2023 by RF
Becky Davis made my day! She was such an absolute angel!! I went in Monday morning and she was very pleasant and eager to assist. She went far and beyond to take care of me in a timely manner. The best experience I've ever received with my shared credit union experience!!!! I love it when people are nice to me and my family! I will definitely send customers to this branch thanks to Becky's smiling and welcoming face!
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April 2023 by Holly Ann
Well this Credit Union isn't what it once was!We walk in and were not greeted, it was so dark in there I couldn't see the lady behind the Welcoming desk. We were told to have a seat. While we were sitting, noticed some unsavory ppl coming in and out. This doesn't feel like a Credit Union anymore. A whole different class of "members" now! I was told anyone can join and that's certainly not a Credit Union!I used to be PROUD to walk into CSE, but not anymore! Quite frankly I was embarrassed and very disappointed!Won't be back and me and my family will be moving our money! No Thank You!
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April 2023 by Karan Herard
Nikki Johnson was amazing when working our car loan. We bought out of town, she worked over the phone with us, and we couldn't have asked for better service.We absolutely love CSEFCU.Thank you Nikki!
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March 2023 by Kim Ashworth
I cannot say enough good things about CSE! They really go above and beyond for their members. Not only do they do awesome with your finances, but they host an annual Christmas event for kids with Santa and his pets. We've been doing this every year with them for about 10 years and my kids get excited hearing were going to CSE lol
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March 2023 by Kelly Jo Taylor Tarbell
I’ve been a member at CSE since my Daddy enrolled me as a small child. Now I’m approaching 62 and this credit union has been a huge lifesaver for me and all of my family. We have financed numerous homes ? and autos ? over the decades. It’s a privilege to be a member of such an outstanding, generous and community minded organization. We are ooking forward to supporting CSE with great future success. Thank you!!!
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March 2023 by Patricia Daigle
CSE Federal Credit Union has been my family's choice for financial banking for years. We enjoy the excellent service that we always get. We also have our business account for our nonprofit organization with CSE Federal Credit Union. So the trust is definitely there when it come to handling our finances. Thank you CSE Federal Credit Union for your great service.
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March 2023 by Denventrieal Lockett
I am definitely satisfied with the level of service that is provided at the CSE branch located here in Lake Charles. Ms. Catherine and Ms. Sydney always greet with a smile and make me feel welcome. They truly make my banking experience great.
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March 2023 by Courtney White
I’ve had a career in banking for almost 20 years and CSE is by far the best! Everyone is always so friendly and helpful. Great rates on both deposit accounts and loans.
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March 2023 by Justin Landry
Always friendly and timely service! I had an amazing experience when getting a loan for my first home and even more help when I was selling my home to get all the proper documents throughout the process! I had many questions but they were always so much help!
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March 2023 by dennis daniels
I’ve been a member of CSE for over 36 years. The interest rates at CSE are very competitive and the employees have always been very courteous and helpful. Betty Myrick took the time & assisted via phone to help me successfully purchase a vehicle in another state.Dennis Daniels.
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March 2023 by Gabrielle Beshears
I've had my account since 2015 when I turned 18 and I love everyone here! Always willing to help me with loans and my banking, from the tellers up front to Ms. Lenette in the loan department helping me not get cheated on my car! Thank you for the good services and keep it up! :)
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March 2023 by Debbie Dilts
Have been a member of CSE for as many years as I can remember. My husband worked at Citgo and after he passed away, I stayed with them because they always took care of us. Great credit union!