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“We purchased a freezer in September 2025 from C&C Appliances in Lake Charles and it stopped working the week before Thanksgiving. Service person came out and said he would order part. Came two weeks later with the part and said it was fixed. It was not and I called to let them know that afternoon and they said give it overnight to cool. High temp alarm constantly went off and no cooling. Called C&C that day and was told they had to order another part. Here we are another 2 weeks later and nothing. Called them again today and she could not give me an ETA on the part. In the meantime our frozen goods are being housed in 4 different freezers at my neighbors’ and my son. I am beyond frustrated at this point. I asked to return it for a new one and was told that can only happen in the first 7 days after purchase. I also purchased the extended 5 year warranty. My next recourse is to speak to the owner or manager.
Kristy, the service manager called me today and apologized for the problems that we were having. Unfortunately these things happen is what she said and she wanted to make it right for us. After speaking with someone on her end, they will replace my freezer as they have one in stock. It will be delivered tomorrow. She went above and beyond and was very nice and professional. Thank you Kristy. I appreciate your help.”
“Highly recommended. They went above and beyond my expectations. It was a very professional experience from the moment I walked in the door until the day I picked my truck up. The quality of work is exceptional. They installed everything I wanted and how I wanted it. They worked days customizing brackets and wiring to my liking. I give this company 10 stars. I will be returning for who knows what , but they have my business for life”
“I worked with Brady, the owner, and the entire experience was excellent from the moment I walked in to the moment my Tacoma was finished. I came in with shocks I had already purchased & wanted to explore options for wheels and a slightly larger tire. Brady took the time to understand what I was trying to achieve and how I use the truck daily. All of His recommendations were spot-on, the pricing was more than fair, and the work was done on timely manner. The end results exceeded my expectations in every category! I’m extremely satisfied and highly recommend Twisted Off-Road.”
“Store number 70180454Shawn helped us out with two new phones, two new cases , and on top of that when we were about to leave she ran out and gave us our free gift ! A whole speaker ! She was great , friendly , and over all a perfect visit . Thank you to Mrs. Shawn ??”
“Needed help with my phone the young lady was very knowledgeable and got my ph backbone track. Great job, friendly, precious spirit, as long as she's there I'll go back for my services, and tell other's.”
“This is the best spot to get any accessories you may need for your car audio. Cause I’m surely happy to back to beating the block down in my truck. So y’all come check them out.”
“Tyler helped us, even though he said he was new to the store he was able to help my elderly aunt out with a perfect deal saving her so much more money than she was with Verizon, he was very punctual and polite my aunt has been talking about this visit for a few days now and will be referring her friends and everyone else to request him hands down the best experience I’ve ever had with a phone provider!”
“The guy Tyreek or Ty might be spelling it wrong but at the store he was very informative and very helpful . He explained what we was getting ,very clear and concise .”
“Since moving to their new location on Prien lake they have an entirely new staff . New manager is great ,professional and really went out of her way to help me get the bed I wanted ....she drove to texas to pivk it up because she couldn't get it shipped!! Mrs Lisa was amazing that day and every time I call in she asks how I am . Just a really genuinely sweet girl.”
“Target consistently maintains a clean and well stocked store. Employees are friendly and helpful. It is good to see a store that still mans checkout counters with real people! Parking lot was clean, and overall housekeeping in the store, and restrooms was exceptional!”
“Well after traveling back and forth several times, it's was nice that Adil finally took care of us. He save us a lot of money, and took care of all our need to set up our tablet. And update our phone. He was so assertive and efficient is hard to believe he was not the manager.
Thanks '”
“Had a great experience working with Aiden J exchanging an air fryer for a food processor as a Christmas gift for my mother. Knowing nothing about kitchen equipment, he was a big help navigating the website, reviews, features, and ordering the new product! Thanks Aiden?”
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“I've had service with Cricket for about 8yra or so and I'm very satisfied with my service and I continue to be a customer as long as they keep up the great service.”