Grab -N- Geaux Smokehouse is a friendly local spot known for its good food and welcoming staff. Herman, a sincere and polite manager, consistently provides great customer service and keeps the store well-stocked. Customers appreciate his helpful attitude, especially when he makes an effort to prepare food like breakfast burritos when they are out. The atmosphere can vary; it is usually a happy place, but some days may feel less lively, and the store may appear dirty when Herman is not present. The breakfast sandwiches and burritos are highly recommended, and the brisket is also a popular choice. Staff members like Cirea go above and beyond by remembering regular customers’ preferences and making special orders, which leaves a positive impression. Her kindness and dedication earned her high praise from customers. Additionally, Robert, another employee, is recognized for his exceptional service and willingness to go the extra mile, earning him a well-deserved shoutout. Overall, the business is appreciated for its friendly staff, good food, and attentive service, making it a favorite stop for many regulars.
I had the cheeseburger special. It was a good value, but I wish they put paper under the fries instead of putting them on the styrofoam, causing the styrofoam to melt onto the fries.
October 2023
Herman is a great manager, very sincere and polite, along with his crew, although the atmosphere today at grab n geaux...just not a happy place that it is usually, where is Herman? 1 pm the store was dirty...never like this when Herman is there ? Where is Her an ?
August 2023
We stop here to get coffee at least once a week. Herman is always super friendly, great customer service. He even took the time to make a a breakfast burrito when they were fresh out. Very helpful. The breakfast sandwiches and burritos are very good! And have you tried their brisket?!
