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“I called Ms. Kurstene today in a complete panic after realizing our insurance with Progressive had lapsed. She immediately reassured me and told me her office staff would take care of everything—even though she was off that day. She asked me to send over some information so she could get it to the office, which I truly appreciated.
Shortly after, Mrs. Jenny called needing just a bit more information. Once she received it, she let me know Mrs. Gail would be in touch as soon as the policy was worked up. Within five minutes, Mrs. Gail called, had the policy ready, and was incredibly patient while helping me with payment details.
From start to finish, everything was handled in under 30 minutes—and all of this happened right as their office was closing. The professionalism, teamwork, and genuine care shown by Ms. Kurstene, Mrs. Jenny, and Mrs. Gail were absolutely top-notch. I cannot thank them enough for their outstanding service!”
“I have found the McMillian Agency has an excellent understanding of the insurance industry and is dedicated to providing professional service to their customers' individual needs. Bill Tassin, EGA”
“Tiffany Guillory is always extremely helpful and a wealth of knowledge when it comes to answering my insurance questions. This company has saved me lots of money in insurance premiums.”
“I've been with progressive for 10 years and moved from another state progressive handled everything and linked me with this insurance group they are easy to deal with and send me everything I needed thru the mail without having to drive to them. They had great rates.”
“Great customer service since 1958.Knowledgeable & honest.I love that they have multiple companies to shop for the best coverage and rates!When companies began leaving LA, Greg & Shelley got super busy working hard to secure new companies to provide coverage for their clients. They truly care about their clients, while still fulfilling what their insurers need.”
“These are good people. They helped Burt both of my parents & 1 brother. My husband ; I got funeral policies through them within 6 months of saying "I do". Funerals are EXPENSIVE, the policy helps so much.”
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“Very warm and welcoming environment. The transition was seamless. Excellent customer service and knowledge. I would recommend to my friends and others. Thank you so much!”