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October 2023 by Thom H.
I needed something very unique for my daughters upcoming wedding and stopped in at MB Rich Jewelry in Lake Charles. First let me say it's nice to be treated by a friendly smile. There were three sales girls working that day and to my surprise all three gave me input to find something special for my daughter. Thanks MB Rich. I'll be back for Christmas gifts!
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January 2022 by Ronica Smith
Walked in to look for a new wedding band. I was greeted with a smile from all employees. They had such an amazing selection to choose from. I was so happy with my purchase, but more than that, they had my ring sized the next day. I will be returning here again in the future because they are awesome.
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November 2021 by Lenise Soileau
After many years of shopping for the perfect ring Michael delivered. I was so impressed with the time he took to educate us and the care he took in finding us exactly what we wanted at an incredible value. Michael was very professional and a jeweler for life!
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September 2021 by Sarah Walter
Mr. Rich and his staff helped my fiancé and I design the absolute perfect engagement and wedding bands. I could’ve have wished for a more hospitable place to work with for something this important.
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March 2021 by Camila SanJavier
My husband and I bought our wedding rings from here about 2 years ago. We got the insurance and paid in full on both rings. We spent easily a few thousand dollars. I also provided my own main diamond for my ring. Recently the diamonds have begun to fall out. So far 7. When buying this ring I asked it the diamonds will fall out and they said “they shouldn’t”. Something as simple as bringing in groceries caused the 14k gold to bend a bit and diamonds began falling out. I called to have it fixed and they said the insurance doesn’t cover it. The insurance only covers the big diamond which they didn’t provide to me because I brought my own. Then they say I need to pay $500 to replace The diamonds and falling out is common. I can’t even explain my anger. Not even two years of having it. They just want more money from me and couldnt care less about the fact that they knew this would happen and told me otherwise. I’ve told all of my friends and family so they don’t shop there and I won’t be ever again either.
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February 2021 by John Vest
In 2017 about 2 years after my fathers passing, I decided to sell some of my mother’s jewelry. I figured she’d fuss me for holding on to it when I could have done something positive with the money instead. I contacted the jeweler MB Rich of Lake Charles, whom they purchased jewelry from for years and trusted. Well let me tell you about the nightmare this so called “friend” of my fathers proceeded to do to us over the next 4 years. After having my mother’s jewelry on consignme
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February 2021 by John V.
In 2017 about 2 years after my fathers passing, I decided to sell some of my mother's jewelry. I figured she'd fuss me for holding on to it when I could have done something positive with the money instead. I contacted the jeweler MB Rich of Lake Charles, whom they purchased jewelry from for years and trusted. Well let me tell you about the nightmare this so called "friend" of my fathers proceeded to do to us over the next 4 years. After having my mother's jewelry on consignment for almost a year Mr Rich sold 2 pieces of jewelry 08/15/17. I received a check for 50% of the selling price. I was shocked, that seemed excessive. The only reason I received the check on 03/13/18 was as a result of me calling to check on status. Well 5 months later I found out they had sold everything. I was informed by Mr Rich they had a communication mix up and forgot to send me my money. REALLY pretty sure someone got that Commission. So now the stress and fear are coming into play with the fact that every promise to pay us was broken. He made arrangements to pay me $$$ a month until paid in full. That didn't happen. I received 1 payment. After 3 months of lies I received the past 4 missed payments. Well 3 months passed its now January of 2020 almost 3 years later and still not paid in full. I called and told Mr Rich's secretary I was letting the District Attorneys office handle it. The stress was getting to the point of a personal visit from me and that would have made things worse. Needless to say he made a payment trying to appease me but that bridge had been burnt. As of today he still has not paid me the money he owes me or made any attempt to compensate me for the mental torture he inflicted on us due to his unethical behavior. A businessman should exude honesty and integrity of which I believe Mr Rich has neither. I'm sure my Mother and Father would agree.
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November 2020 by Sara Matte Harrell
I had the best experience at MB Rich. They were able to fix my engagement ring that Bijoux in Sulphur completely messed up!!! I thought that my ring was a lost cause after picking it up from Bijoux after the "work", and I use that word lightly, they did on resizing my ring. MB Rich was able to fix their mistakes and earn my trust and business from now on!! MB Rich was very upfront and honest from the beginning and I can confidently recommend this jeweler for any and all jewelry needs!!!
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November 2020 by Grant Sonnier
Mr. Micheal always goes above and beyond customer service for his clients and ensures that you get exactly what you’re looking for. Extremely knowledgeable and always gives quality advice and suggestions. Got both my fiancée’s engagement ring and our wedding bands done custom here and Mr. Micheal never settled for less than the perfect ring that I had imagined! Highly, highly recommend for any and all of your diamonds needs.
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August 2020 by Christopher Zeroburnt420
Very peaceful. Really chill vibe..excellent. customer service Honest and willing to take time with u Over all Awesome Trustworthy Great experiences And thankful for Mr Mike Came thru for me every time God bless u
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August 2020 by James Johnson
M.B. Rich is the only place to go for beautiful, unique jewelry. Michael and his team work so hard to ensure you have the best possible customer service. By far, the best jewelry buying experience I've ever had. I purchased a custom engagement ring that is absolutely stunning. Every aspect of the ring is perfect. Plus, they stand behind their work and I know they will take care of any possible issues I may have in the future. Don't even hesitate; go to M.B. Rich today!
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June 2020 by Bradley Jones
Mike was very polite and helpful, and I’ve could see a huge difference between his service and that of other diamond retailers. I was very impressed and thankful!
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October 2019 by Yvonna Lombardo
Seriously the best customer service! Michael and all his staff go above and beyond to provide quality and reasonable jewelry and gifts no matter the occasions. He has helped on many different occasions, engagements, weddings, graduations, birthday gifts you name it they’ll deliver it. Superior and local can’t get any better than that! Attached is a photo from our wedding day shot.
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October 2019 by Yvonna L.
Seriously the best customer service! Michael and all his staff go above and beyond to provide quality and reasonable jewelry and gifts no matter the occasions. He has helped on many different occasions, engagements, weddings, graduations, birthday gifts you name it they'll deliver it. Superior and local can't get any better than that! Attached is a photo from our wedding day shot.
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December 2018 by Kellie Doucet
Best place to shop for jewelry! Michael and Alexis were so helpful and a joy to work with. My ring is perfect. ThNk you!
