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August 2023 by Jennifer *
Got the items I needed, checked out and was asked if I wanted to 0.15 cents for a bag to put my clothes in. We said no, the young lady slid my clothes over and told me to have a good day!!!! I walked out of Old Navy holding my clothes. how would anyone know if I didn’t steal these clothes. How would anyone know if I paid for these !15! Cents for a damn cheap bag ! Omg what is this shopping world coming tooFIFTEEN CENTS FOR A PLASTIC BAG THAT I WILL THROW AWAY WHEN I GET HOME !!!!anyone else been asked this.
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July 2023 by Amie Fontenot
Lake Charles is my go to for shopping. Always find Old Navy's shelves bare. What makes the line even slower is people looking up coupons on their phone. Pricing is weird also. This is one store I order online and bring it back to them if it doesn't work to help fill their shelves.
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July 2023 by Christie Dejean
Horrible customer service by the store manager
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May 2023 by Tiffany Marceaux
I found my favorite dress here and I should've bought 2 because I wear it so much haha
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April 2023 by Southern Guy
Another great Old Navy store
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February 2023 by Amanda Baker
Variety of clothes to fit different sizes. Friendly staff.
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October 2022 by Laraissa Portie
Found something to wear from here. I dont typically shop here. The store was not very crowded.
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May 2022 by Cynthia Babineaux
I love this store it has everything I needed for a new wardrobe for myself and for my husband and daughter not bad on prices and people are very helpful and polite. My family will be going going back
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March 2022 by Tammi Miller
Bought baby clothes on sale and when checked out was even a more discounted price. I recommend Old Navy to all.
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March 2022 by Jennifer Spell
Good prices. Easy shopping
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February 2022 by Julie Horne
Just basic clothes. Nothing spectacular. Kids clothes are great when you can get them for 2.97 or less.
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November 2021 by Kyrstin Holmes
Quality of jeans and zipper has gone down. Not impressed
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October 2021 by Casey Wallace (CW)
The service that I received was impeccable. I’m sorry that I didn’t get anyone’s names. I came in to resolve an issue with an online order. The associate and the managers that I spoke with weren’t able to resolve the issue. They were, however, incredibly helpful in directing me to the correct returns process for the issue that I had with my order. To the associate: thank you for being patient. To the manager: thank you for supporting your associate and giving me all of the helpful information.
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September 2021 by Jen Demahy
This momma is Old Navy obsessed! I don't go very often but when I do I score awesome savings!! I spent a total of $40.00 and got a total of 21 items!!! And on top of that I got $10.00 Old Navy cash too!! I definitely don't mind digging around in the clearance to find some good deal's!
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July 2021 by Robbie Marcello
Great experience with the curbside pickup at this location. Notified order was ready for pickup. I arrived and checked in thru the ON app and my order was brought out to me, and I was back on the road in less than 4 mins... Well done, ON Staff!