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March 2024 by Kyle Williams
I hate to say it, but I know everyone else feels the same way. If I could give 1 star, I would. The bathrooms are dirtier than a fast food restaurant in the middle of nowhere despite the fact it has 5-6 people on shift every time I arrive which fluctuates from early morning, mid day, and late evening. I’ve been coming here since 2017 and it’s the same, so don’t give me the excuse “this is temporary because we can’t find workers.” I’ve waited this long in hopes it would get better before posting such a nasty review. Not only are the staff unfriendly, they sit and play on their phones and do whatever it is teenagers do instead of cleaning the facilities. The floors in the bathroom have such a build up of scum and hair, it’s sickening. I won’t even use the bathrooms anymore. I will literally leave the gym to use the restroom instead of expose my self to such hazardous conditions. Perhaps instead of updating their machines, they should take some money and hire some professionals to man the building. You certainly get what you pay for. I would be absolutely embarrassed to call myself the owner of this establishment.
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March 2024 by John Stebbins
Great gym with lots of room. Never crowded, and best prices around
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February 2024 by Seth Tate
Nice build, clean and friendly
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January 2024 by jessica sholders
Very clean and well maintained facility with professional staff.Hours of operation are good allowing for plenty of opportunity to work out.
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January 2024 by slay tallica
Place is run by kids. Usually 4 of them on counter playing on phones. Nobody acknowledges you coming or going like other planet fitness locations. Its like working out at a Boosie concert. Always annoying trap rap on stereo. I go to the one outside of town now.
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January 2024 by Kyle Wilkinson
Great place to get a solid lift in only thing I wish they had was regular squat racks and benches along with the current Smith machines
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January 2024 by James Barker
On Monday I tried to cancel my membership and the woman at the front desk literally looked me up and down and asked if I was sure I wanted to cancel. It was so unprofessional and uncomfortable. I proceeded to cancel the membership but the experience has left such a bad taste in my mouth about Planet Fitness. I just can’t believe I was treated this way. She absolutely ruined my day and I still think about it.
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December 2023 by Tony Gill
I see the owners checks the reviews. The gym appears to be okay, but the men’s locker room wasn’t very clean. The dressing area near the shower had dirt bill up in the corners. The sinks had soap and scum buildup, one sink was plugged. Toilet lock was broken. Nothing that can’t fixed and increase a good user experience . Thanks
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December 2023 by Taylor Maye
So, I just dont understand why this gym isnt 24hrs? every other gym is 24 hours they issue out keyfobs and allow guest to come in and out as they please except planet fitness.. but they want you to pay 20+ dollars month thats insane.
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December 2023 by L Cloud
Very clean gym! Wonderful team at the front desk & no judgement whatsoever
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October 2023 by Claudell Turner
This is not a 24h gym, but it met my needs! The location is not the best, but the area felt safe. The facility was neat and clean, so, I would return if I'm in the area.
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September 2023 by Krii Baby
Steven, the assistant manager, was very helpful in moving my home gym to lake Charles. He was super informative and patient with me. He was willing to go the extra mile. He was kind (and handsome; not that that matters) and his customer service was out of this world especially for gym standards. I give this place a 10/10 when he is on staff at the front desk. Thank you Steven!
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September 2023 by Kevin Casey
Nice people working the front-desk in the mornings. Lots of complaints with the recent layout changes, its way too cluttered now. I hope you guys will expand to give us more space to do floor exercises.
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July 2023 by susan beach
Clean ,friendly ppl here . Keep the place pretty cool.
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July 2023 by Brandi Boyer
Great place to work out, y'all or get a massage!! ALL the staff there have always been so nice and helpful,!!!
