-
November 2025 by Evan James
These are the worst mechanics in Lake Charles. I brought my car to them in September of 2025 and it took them a week to fix it, and since their card machine was broke and I didn’t have an actual bank account to withdraw money from without reaching a limit. So they decided to not release my car until I found a way to pay them $3,000 in cash, and on top of that my car only lasted 2 weeks. So I took it back up there since I had a warranty on it and they been pushing the release day back because they’re not gonna fix it. It has been almost 2 months since I had my car and this is ridiculous. Don’t ever go here
-
September 2025 by Patricia Wicks
Brought our truck to Mr Curtis and he fixed it right up ..no problem at all .Did great work
-
April 2025 by Helen Hilliard Nash
Mr.Curtis Parker did a excellent job on my vehicle I recommend him anytime I need service 💯💯💯
-
April 2025 by Romon Martin
This guy Curtis is a terrible person he recked my jaguar on a test drive and said he's not responsible I took him to court and won my case and he still have not paid me my money. Don't trust him he's a terrible mechanic if that even the proper title to give him .
-
August 2024 by Leslie Thibodeaux
I recently had the pleasure of experiencing top-notch service at Quality Transmission and Auto Repair, and I couldn't be more satisfied with the exceptional work performed by Mr. Parker.
From the moment I walked in, Mr. Parker's professionalism and expertise were evident. He quickly diagnosed the issue with my vehicle and provided a detailed explanation of the necessary repairs. His knowledge and attention to detail instilled a great deal of confidence in me from the start.
What truly sets Mr. Parker apart is his unwavering trustworthiness and reliability. Throughout the repair process, he kept me informed every step of the way, ensuring that I was fully aware of the work being done and the timeline for completion. This level of transparency is truly commendable and speaks volumes about his dedication to customer satisfaction.
Thanks to Mr. Parker's skillful hands and commitment to excellence, my vehicle now runs like new. I can confidently say that I wouldn't trust anyone else to work on my car. Quality Transmission and Auto Repair is a gem of a find, and I wholeheartedly recommend their services to anyone in need of reliable and professional auto repair. Thank you, Mr. Parker, for your outstanding service!
-
July 2024 by Leslie T
I recently had the pleasure of experiencing top-notch service at Quality Transmission and Auto Repair, and I couldn't be more satisfied with the exceptional work performed by Mr. Parker.
From the moment I walked in, Mr. Parker's professionalism and expertise were evident. He quickly diagnosed the issue with my vehicle and provided a detailed explanation of the necessary repairs. His knowledge and attention to detail instilled a great deal of confidence in me from the start.
What truly sets Mr. Parker apart is his unwavering trustworthiness and reliability. Throughout the repair process, he kept me informed every step of the way, ensuring that I was fully aware of the work being done and the timeline for completion. This level of transparency is truly commendable and speaks volumes about his dedication to customer satisfaction.
Thanks to Mr. Parker's skillful hands and commitment to excellence, my vehicle now runs like new. I can confidently say that I wouldn't trust anyone else to work on my car. Quality Transmission and Auto Repair is a gem of a find, and I wholeheartedly recommend their services to anyone in need of reliable and professional auto repair. Thank you, Mr. Parker, for your outstanding service!
-
June 2024 by Jeremy Smith
Just wanted to say I had an excellent experience. Mr. Curtis is very professional and knows what he is doing. Excellent work for an excellent price
-
June 2024 by Uzi Murk2
Highly recommended?
-
May 2024 by Kirk Kevin Kelley
Very easy to deal with and communicates well will not leave a customer in the dark
-
May 2024 by Kenneth W
Not very good at all. Terrible communication. Charged me for A/C compressor replacement that I didn't need, but when they found the real problem was actually the control head, there was still no offer to help me out, nor ownership of their initial mistake. Basically paid $1,700 for an oil change and a $200 window regulator replacement. They held the car for a full week (twice). They never once reached out with any information or updates during those 2 separate weeks, and were unable/unwilling to find what is draining my battery. In fact, they told me the battery was bad (It wasn't. The brand new battery that O'reilly's gave me as a swap drained the very first night because of the parasitic drain that Quality couldn't find), which ended up causing me to miss even more work. Aside from that, when they replaced the window regulator, they didn't install the anchors that allow the screws under my door handle to fasten to the door frame. My door panel would fall off when I shut the door, so when I brought the car back for them to recheck my same persisting A/C problem, I also asked them to just drive a screw through it anywhere they want so the door panel would stay attached (regardless of cosmetics), but they STILL could not come up with a solution. I'm out $1,700, still have no A/C, still have to manually disconnect my battery while working or sleeping, and still have a door panel that comes off when I shut my driver door. Definitely would NOT recommend this place to anyone.
-
December 2023 by Cassidy Brown
When no one could fix my car they did! I am very appreciative of this place! They are very honest and nice people with decent prices! Thank you to the Dad and son who got me back on the road with no worries!
-
October 2023 by Cody Shurte
A few days ago, my truck completely failed on me. I was stranded, and no other auto company was open when I needed them to be. When I would call to ask about repairs on a starter, I had so many people tell me “600, 700, 800.” So when I take my truck down and they call me on the same day and say that they’ve fixed the starter, and at a rate that was INSANELY more affordable than the other auto shops I went to? These guys saved me money I barely had. I’m so grateful, and I can say without a shadow of a doubt that they will absolutely be the first people I call.
-
September 2023 by Damien Pevy
So 3 years ago I took my truck to these guys. It made it 1 year and broke again. Took it back right before the warranty expired. So decided just to do it my self this time. So this time burnt friction plates and backed out torque converter bolts. I gave them 3 stars because at least it lasted 2 years after the 2nd rebuild.
-
September 2023 by Shane Minor
Always Great
-
October 2022 by D Pickering
I had a great experience with this shop, I needed someone to look at my transmission in my truck and they drove it around and ran tests for me free of charge.
