“Got my son’s first birthday decor printed out here and both the quality and the customer service were so good! Love that there’s a local place for mailing and printing now.”
“Everytime go in drop a package off, the Manager Jada is very nice and great customer service aswell as all the other team members. They take time make small talk and ask how the day is going.. very helpful too.”
“Pretty easy to return my package. The only suggestion I have is to provide more options for return boxes. The boxes I saw were somewhat small but luckily my item fit.”
“Just got out of UPS Store #5128 at 630 W Prien Lake Rd. Suite B, Lake Charles. The store was very clean and very busy, it was 12:05 pm. Miss Callie was super nice and very helpful noticing that I was unloading a very large and heavy box from my truck. I already had it on a dolly and I honestly think she would have loaded it with me if I was struggling. She was very pleasant, held the door for me and directed me to her station. She finished taping my box and putting the Return label on for me. Then she rolled the carton to the back and another UPS member helped Callie remove the box and then returned my dolly to me. Truly world class customer service. I highly recommend stopping by and using this location. Thank you sooo much!!!”
“Recently shipped something and it wasn’t scanned in at the drop box. I went up the following day and they searched for the box there. Scanned it for me. Totally could have pushed it off but went out of there way to ease my mind.”
“This place help me out a lot. service was prompt, and the receptionist was very helpful in answering questions. The wait time wasn't long. This was a good experience for my first time going.”