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March 2024 by Patricia Vallery Campbell
excellent service I love my hair you should book an appointment with Mrs. Dee
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March 2024 by Shelly Brown
Got turned away because we wasn't the right ppl
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March 2024 by Cassie Watson
Absolutely awesome service by Neicy!?
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March 2024 by Harriet O'Neal
I arrived to the salon on Nelson at 5:10 pm on March 11, 2024. My appointment was for 5:00pm. The stylist, Shone, (who is in the middle of flat ironing someone else's hair) gets silent for about 10 seconds. Then she tells me that she won't take me because I'm 10 minutes late. If I had gotten there 1 minute or even 10 minutes earlier i would have had to wait because she was in the MIDDLE of flat ironing someone else's hair. I explained to her that there was an accident right near walmart and that is why I was late. I sat in the traffic for an extra 30 minutes. This stylist was extremely unprofessional and it's clear that she was just LAZY. To treat customers like that is unbelievable. I've never experienced such treatment at a hair salon before. Usually hair salons have a 15 minute late policy, she never told me this policy before my appointment and I can't find it anywhere on Smartstyle's website. Wherever that policy is, it's hard to find and wasn't conveyed to me!!
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March 2024 by James Blain
I went there after having to deal with the one on Gerstner Memorial, where the computer was down and they took only cash. Long story there (reviewed that store separately), so I went to the Nelson one and it was closed almost 2 hours after its official opening time. In fact, the one I went to first opened late also, but I had shopping to do so I was able to speak to someone. But getting the cash you want isn't as easy as it sounds: either I had to get get multiples of 20 or pay fees at the ATM. I didn't want a multiple of 20 or pay fees (as stated in my other review). So as nice and skilled as the stylists are when they're able to do their job, overall there seems to be a lack of professionalism pervading this business and I blame corporate. They can do much better!
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January 2024 by christina jackson
I went here to get my hair flat iron renisha did a great job.
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December 2023 by Bridget LeBleu
My guy needed a hair cut before we went on vacation. Of course like most guys….he waited until the day before we left. Raven did an amazing job. She put up with his craziness as well.
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December 2023 by Bonnie Lewis
Hairstyling price: $80.00
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October 2023 by Christ Child
Good shop
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October 2023 by Nola Shark
Did a great job on my hair cut.
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August 2023 by Tesa Miller
The luxurious hairstyle as they called it cost $75 and didn't even last but about 15 minutes
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July 2023 by Lauren Couville
My girls and came here today for a quick cut and Niecy took care of us. She was so friendly from the second we walked in the door. 10 out of 10Services: Kids' cuts
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July 2023 by Lisa Fontenot
Niece gave me the most amazing haircut!I'll definitely be back!
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May 2023 by Cricket
Stylist was very knowledgeable abt the products she used and my hair turned out great
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March 2023 by Adrian Wilson
Smartstyles in the Nelson walmart is a horrible place. I've only been there twice and each time I had bad experiences. This manager Kathy is a real piece of work. I don't know how many times I stressed that I wanted to keep the length of my hair and she still cut it all off. She proceeds to mock me when I point to how much hair she cut off saying "you got a layered haircut". I know how much hair I had when I walked in and when I said something she said "but its so much healthier now" it wasn't unhealthy to begin with I didn't need an excuse I needed someone to cut my hair they way I wanted it not the way they wanted it.Service: Haircut