Ulta Beauty is a popular US beauty retailer that offers a vast selection of products from various brands. Customers can choose from over 25,000 products across 500 brands, including popular names like Tarte, Fenty, Redken, and CHANEL, as well as exclusive brands like Kylie Cosmetics and Olaplex. The store's Conscious Beauty section features products that meet certain ethical and environmental standards. While there have been some negative experiences reported, such as a customer being disappointed when the store ran out of special gifts for members, the overall service has many positive highlights. One customer praised an employee handling their online pickup for exceptional customer service, noting her personable nature. Another customer mentioned Amna Cheema, who provided outstanding service and helped with everything needed. Store Manager Charissa has also been recognized for being very helpful, contributing to a more positive shopping environment. In summary, Ulta Beauty continues to offer a wide range of beauty products, including exclusive brands and ethical options. Although some customers have faced issues like unavailable free gifts, many others have reported excellent service from staff members, making shopping at Ulta a rewarding experience.
I was assisted today by multiple employees who had huge smiles and vibrant attitudes! Ms. Amber made sure that my order was fixed perfectly and I was in and out in no time! I truly enjoyed my visit today at Ulta!
April 2026
Everyone was super sweet and friendly especially Nadia with helping me find everything I was looking for!
October 2025
Thank you to CJ for helping my daughter find everything she needed.
