-
March 2024 by Tanya Kleven
My stylest was absolutely amazing! And it was time for a change and she did an awesome job and I LOVE IT!
-
February 2024 by Elizabeth Carr
The store is horribly laid out, especially the checkout area. As someone with an infant, I can't shop here due to not being able to fit a stroller through checkout.
-
January 2024 by Simply Me Journey!
Was not impressed. I was told by the cashier that I need a phone number to make a purchase, which is a lie.
-
October 2023 by bugger
used to shop here all the time, but when i came in about two weeks ago i witnessed something very upsetting. some other customers and i could all hear what sounded like a manager berating and yelling at an employee, with the office door propped open. after some asking around i found out that managers name is miranda, and she’s well known for this power hungry behavior. we saw that employee leave in tears. along with everyone else i informed about this, i will never shop here again. this is disgusting to see in any work environment let alone a prestige beauty store. something should definitely be done about this straight up employee abuse.
-
September 2023 by percy gammage
Best place I ever unloaded. I arrived a day eRlier. In the door and out 45 minutes top.
-
August 2023 by Billie Jean Morgan
A tad disappointed - how does a store run out of special gifts for their members? Shouldn't they have an estimate of their members in their area to have the correct amount each month?
-
July 2023 by Teresa Arnold
I came in looking for makeup and a girl helped me but I couldn’t believe what I witnessed. The girls there are using makeup brushes on people and it’s the same brushes. They aren’t different for each person. They use the same ones on everyone. That is not sanitary at all.
-
July 2023 by karadbf 1991
I went today and I needed to get something on sale and then I saw a sign around the Philosophy stuff and it said when you buy 2 Philosophy skincare items you get a free gift and so I did and I got a few other little things and when I checked out I told the cashier and she wasn't sure what I was talking about and she looked behind her in a cabinet to find the free gift and she couldn't find it and ignored me about the free gift. So she told me I total and I said what about my free gift and the cashier said, she couldn't go see the sign and she had a line of people to check out and she couldn't leave her register and she couldn't find other workers to help me get the free gift. I got mad and just left with the items she already got me to pay for. So I guess I'll never get my free item!!
-
July 2023 by alana
i was just going to walk in and look around, i most likely wouldve bought some acne stickers or something but the second i walked in it felt like every worker was staring at me with judgement. all the way until i walked out the door. just straight up mean mugging me. idk if it was the tattoos on my arms, or the two piercings i have, but it made me feel VERY unsafe i already have anxiety about being in public but that was just the icing on the cake.
-
June 2023 by Butterflies sky
Went in the other day and I need help and it was so busy and I need to update my make up the young lady Miriam helped me very sweet took her time with me between other guest next time definitely going back for her
-
May 2023 by Rachel Stelly
For all of your beauty and skin care needs. It's like a one stop shop. Including a brow bar and color stations . Could get very pricey tho. But all in all great place to shop any brand of cosmetics that you can think of.
-
April 2023 by Christina Morales
I was in town for family get away and had to stop into this location twice. Both times I had great customer care from 3 different employees. I was looking for MVP lipstick from fenty which was out of stock but the young lady helped me find another lipstick with the same shade. I had a better experience in this location then I did in my own town.
-
March 2023 by Gwindolin Landry
Very attentive staff,easy to find merchandise, fast checkout and smiles everywhere!
-
February 2023 by April Breaux
First time shopping here today 1/22. I dont wear makeup but I took my teenage daughter who has recently found an interest. Looked around for about 15 minutes before we finally stopped and asked someone for help with finding her color. Was told she couldn't help us but could have someone come help but no one ever showed. We killed about another 15 minutes looking around waiting for help and even crossed paths multiple times with the lady who was supposed to be getting us someone and nothing. I wont be back.
-
February 2023 by Robert Forrest
Every time I go to Ulta in Lake Charles Louisiana I have the most unpleasant experience, and is the same cashier that is the rudest human being I have ever seen. First of all she wouldn’t scan my gift cards and then after a long conversation she made me do it and put Ulta’s code. She told me they don’t scan gift cards. I couldn’t believe it. Very very rude I wonder how she keeps her job.I will never go go this Ulta location.Unbelievable horrible service.If would be zero star I would post it just because the service is unimaginable horrible