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January 2024 by Austin Bonner
Keegan was excellent help with transferring my number from a different service provider.
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December 2023 by Clifton Laws
Very pleased with service
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December 2023 by Dorin Rankin
Super nice and patient would definitely recommend
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November 2023 by Paul Pitre
Fast, friendly, knowledgeable service!
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August 2023 by Mark Grauke (SaintsBear)
The staff were friendly, and somewhat knowledgeable.They were extremely knowledgeable on the limited choices of phones they had on display and about the new phones they would be getting.They encouraged preordering of those phones extensively, even though my phone is in perfect working condition, with features and storage greater than most of their phones on display and/or the new phones they were so knowledgeable about.Needless to say, the issue I went in for was quickly dismissed and never resolved after only a mere 2 minutes of "looking". I was told that it was not their issue and to contact someone else (of which I cannot recall because it happened so quickly before moving on to "salesman" mode) and even more quickly pushed into information, prices, and plans on their line of phones they had on display and new phones.But, the fact they were friendly and smiled earned them some points.I left still having the exact same issues I was having when I walked in without a clue as to what to do, but have a little more knowledge about their phones on display and new phones coming out that I had walking in, even though I don't need a new phone or a new plan!FYI... I was one of two people that went to this Verizon store, and BOTH of us had the same experience. Except he is ready to get one of those new phones they were so knowledgeable about. LOL
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July 2023 by Angela Turner
Keegan saved me from a terrible mistake I made just the previous week. I had switched carriers and gotten terrible service in the rural area where I work. I should have never left Verizon.
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July 2023 by Ricky Pitre
Great salesman very polite
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June 2023 by Keith Vitello
Pfalyn was exceptional from start to end. I told her what I wanted and she went above and beyond to make sure I was provided everything what I wanted and then what I needed!!!!! Very impressive customer service skills. I wish every Verizon employee was like that!!!! Will be returning
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June 2023 by Jerry Washington
Pfalyn was a great communicator, very knowledgeable, and showed concern and empathy for my situation. Her attention to detail was phenomenal. Thanks Pfalyn.
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May 2023 by Cherished Ink
I was greeted and made comfortable from the time I walked in til I left....im grateful for the experience it wasn't pulling teeth
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May 2023 by Jaleel Goodwin
Keegan took the time out his day to make sure he went above and beyond to help me!
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April 2023 by Terence Thomas
Everyone in the store was super nice. Everyone chipped in and assisted with any help I needed. They were all very knowledgeable about the different phones and accessories.
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April 2023 by Michelle LaFleur
My Verizon associate Pfalyn at the Derek Drive location is very helpful and friendly. I will visit this store for my future purchases.
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February 2023 by Terry Bergeron
Newsmax is why we left our phone company. And are we happy we did. Our experience with Verizon has been wonderful. Very helpful. Very friendly. Very knowledgeable. You can’t ask for more. Oh and the price was great too. Pfalyn was awesome and got us off to a great start.
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February 2023 by Gwendolyn Garner
Monique was excellent, very patient and skilled in customer service delivery. She spent a lot of time with me to ensure I was satisfied with my new purchase. I will definitely visit her location again! Thanks for selecting the right person to ease customers experiences as technology can be complicated.