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December 2022 by Mahogany Mallard
Awesome!
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September 2022 by Savannah W. Odom
My husband ordered a cookie cake (square) May 7th in order for it to be ready for Mother’s Day today May 8th. He said the lady was very rude on the phone when he called on the 7th, but she said it would be done May 8th at 11:30. He goes up there today May 8th and they tell him to give them 15-20 minutes to decorate the cake. So he waits the appropriate time goes back in and then they tell him the cake hasn’t even been baked yet. What’s the point in calling in a order if it’s not gonna be ready by the appropriate time that the business set. They did offer him a circle cake but that’s not what he ordered, and in order for him to get the circle cake he would have to wait an hour for it to be ready. Poor service in my opinion. Won’t be going back!
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June 2022 by Savannah Chynie Wacasey Odom
My husband ordered a cookie cake (square) May 7th in order for it to be ready for Mother’s Day today May 8th. He said the lady was very rude on the phone when he called on the 7th, but she said it would be done May 8th at 11:30. He goes up there today May 8th and they tell him to give them 15-20 minutes to decorate the cake. So he waits the appropriate time goes back in and then they tell him the cake hasn’t even been baked yet. What’s the point in calling in a order if it’s not gonna be ready by the appropriate time that the business set. They did offer him a circle cake but that’s not what he ordered, and in order for him to get the circle cake he would have to wait an hour for it to be ready. Poor service in my opinion. Won’t be going back!
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March 2022 by JALISA WILLIAMS
Horribly slow. There is currently about 20 people in here and they’re acting as if it’s two people in here. Four workers and only 1or 2 working at a time.
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February 2022 by Jessica McKee
Ice cream and service is great, but the music on our visit was horrible. So full of curse words and bad themes that I couldn’t bring my child here.
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December 2021 by Heartland Homeschool Academy
I ordered a cookie cake as well as two different cookie decorating kits. My cake design was smashed but that wasn't even a big deal...what upset me was that even though I paid for two decorating kits, I was given only one kit worth of icing and candy decorations. I get it, they figure the one set is enough icing and candy for 24 cookies. But the fact is these kits aren't cheap and I paid for 2 complete kits. On top of that, one kit was supposed to be a mix of gingerbread cutouts and house shaped cutouts. They only gave me the gingerbread cutouts, and they were gingerbread flavor cookies instead of chocolate chip like the description said. Honestly, from now on I'll take my business to Lake Charles.
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December 2021 by Ruta Hurt
Not sure who is working now, but I sent my daughters in to order our weekly ice cream. They both said the lady was rude. The lady in a rude tone asked, "what do you want?" The service was poor all the way through. My cup was definitely missing some ice cream. It was only half full. Totally disappointmented. If we ever go again, that lady will never get our business again. Update: went to get my fix yesterday and the service was great. The amount of ice cream served was perfect. Would have gave it a 5 star, but they were out of my favorite flavor - bday cake.
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October 2021 by Kristin Payne
The workers at Marble Slab Creamery are all very kind. I walked in and they made a fresh birthday cookie cake for me with in 30 minutes. The cake came out so good and my family loved it.
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October 2021 by Kimberly Stanford
Ordered a shake and I basically got cold flavored milk because it was so watery. and then the employees tried to say it was the consistency of the ice cream. yet my husband's shale was a lot thicker.. so, I don't understand how that's possible?
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July 2021 by Brittney Erwin
I order a cookie cake for my mom every year on her birthday and have never had issue. Today I go to pick up the cake I pre-ordered and they never even made it. Then tried to not give me my money back.
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July 2021 by Kimy Jeane
This cake is absolutely perfect to what my girls wanted for their birthday party y’all are awesome
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June 2021 by Alex R.
Always a clean store with friendly service. I love the ice cream selection and other goodies!
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April 2021 by Debby Kendall
I will never use this store again. i have ordered my son's birthday cookie from the Leesville store for the last several years. For his 18th Birthday and his Sr Night at his final baseball game, i ordered a cookie cake online (several days ahead of time) to pick up on his bday (04/20/21). They could not find my order at all when i got there. After several moments of looking they found my order. The excuse given to me was that it was a fault of their system..Sorry not good enough...i will NEVER shop there again.
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April 2021 by Leslie Strother
SUPER disappointed in Marble Slab this go round! It’s bad when the cake looks like a child did it.
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March 2021 by Candice Parker
I recently ordered a cake from them and it looked horrible. I was extremely disappointed.The cake was sideways melting and also they wrote over the edible image which you ended not being able to see. It was extremely small for 42.00$ it was not worth it all
