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March 2024 by Faye Ardoin
What is Marble Slab Creamery?It is a place where your imagination has no limits...That is what's advertised....BUT THAT'S A LIE...you are SUPPOSE TO BE ABLE TO PICK AND CHOOSE WHAT YOU PUT IN YOUR ICE CREAM ... BUT not IN LEESVILLE LOUISIANA,the Marble Slab Creamery,you can't have WHAT YOY WANT.. even if it is available, my favorite cherry...... I was told the owner would not let them .. put cherries in the ice cream blend.."You can have 1 on top.."I ask why... they have all kinds of candy ...I didn't see any fresh fruit...Why... you have cherries?The reason is people want too many.I pay over $6 for a single cone.... but they can't afford to add a few cherry ..REDICULAS ...Well, I will be sure to share this about the Leesville Marble slab..If you like cherries, maybe fruit don't go there!I'm not sure what else is not allow ...But I do know the owner was aware.... before i left, I guess the owner didn't care.1 person who took my order said I just work here. 2nd employee didn't offer to help ever, though there were 4 in line. Offer nothing except juice out of an empty jar of cherrySo since i was the last to get my order, I had plain ice-cream she had already smashed all over the slab..
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March 2024 by Stephen Wood
The icecream was great but our server had a poor attitude.
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January 2024 by Tanya Johnson
Ms. Tiffany had made a cake for my middle child 19 bday just passed on December 9 and the cake was beautiful and amazing ?
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October 2023 by Kaleb Jones
On 10/8 I visited this location and Desiree waited on me. She was the friendliest and most attentive person! When I first arrived it was just myself and a coworker and Desiree made us feel like we were friends. While we were there more people came in and she didn’t miss a beat with any of the customers in the shop. We got our goodies and left. I unknowingly left my wallet in the shop, and on 10/9 the manger, Tiffany, found me via social media to notify me. She was so kind and honest about finding my wallet. Had she not reached out, I would have not known my wallet was missing until I was ready to go home. These ladies both went above and beyond in the customer service… and the product tasted GREAT also!! ? I would recommend this location to ANYONE!
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August 2023 by leelaathebrat
The ladies in there were very nice. My only complaint is I couldn't get any due to NONE BEING SUGAR-FREE. Needless to say we won't return until they offer sugar-free. I have a large family due to all the Grands. That's a big loss in $. Our family only goes places that ALL of us can get something. Ohanna (Nobody left behind)
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May 2023 by Patsy Bomboy
Last 3-4 times I bought ice cream the waffle bowls were very stale. You could literally bend them. I asked them the last time I went in if the waffle bowls were fresh and told them if my few bad experiences with that and I was told that they were stale but they were selling them to customers anyway. Even the cones were stale. I’ll never go back. Who wants stale cones with their ice cream??? The staff there the last time could care less if this was going on or not!!!!
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April 2023 by Starr Rose Leger
There was only one person working. The line was to the door. Thankfully, everyone in line was patient. I asked the one worker why she was working alone, and she told me the girl that was supposed to come at 3 was not there, nor was she answering her phone. The one girl working was doing a great job handling the place all by herself. She definitely deserves a raise. The ice cream wasn't frozen that well. It melted way too fast.
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March 2023 by Eazy Rider
Went after dinner, out of a lot of flavors a lot of the rest were melting as if their freezer wasn’t working correctly. Ordered a milk shake and is was more like chocolate milk due to melted ice cream. Employees were more worried about what was music was playing. We have been there several times over past years and got great service, but this was not their best!
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December 2022 by Elizabeth Ann
Yummy flavors. Dairy free options. Fresh cookies and cakes. Clean. Smells great. Manager Tiffany is amazing. More than enough toppings and cone varieties.
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November 2022 by Shnell Rolls
Pros:-Ice cream quality was goodCons:-The two female workers that served my family and I were extremely rude.-1 even had earbuds in and was completely not paying attention to what we were ordering.-When we asked to speak to the manager they said they would go in the back and call them. (They didn’t)-They kept peeking at us to see if we were still waiting and finally decided to come out when new customers arrived. (So childish and unprofessional)-We waited for about 10 minutes only to realize they lied about reaching out to the manager, so we left.-The WORST ice cream store I have ever encountered.Overall, although we enjoyed the ice cream, we haven’t been back since, and will NEVER go back.
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October 2022 by Timothy Gerrells
Used to like the milkshakes here. Idk if the recipes have been altered but the last 3 milkshakes I have recieved are liquid. There's no thickness it's just flavored milk by the time it's handed out.When I stated to the employee it was not what I ordered he just asked if there was anything else and charged for a sub par product.
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September 2022 by Bo KNOBLAUCH
Good service, good treats, friendly staff, i made a mess eating ice cream and they acted like it was a badge of honor. Excellent experience for my kid
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August 2022 by Annya D.
The quality is fine. But my issue was with the hygiene and OSHA standards of the worker who made my order. She didn’t use gloves when scooping my ice cream and kept running her hands through her hair while making my order, before, and after. Turned me off to one of the only good places in town.
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July 2022 by Danni Collins
*Celiac/Gluten sensitive friends* We went to Marble Slab tonight for some ice cream. Now usually I get my ice cream and gf toppings and just call it good, even though it does end up making me sick because of cross contamination that’s happening all day with all the toppings. But I just don’t worry about it because I feel like an inconvenience having to ask for accommodations. ?? but tonight I really just wanted to ask and see….so I asked if they “could maybe just wipe down the slab for me before putting my ice cream on it.” and explained a little why. The guy working at the Leesville store, JaMarcus, asked if I wanted him to make it in the back on a clean countertop and with all clean utensils. He even got new scoops to use for my toppings and everything. ? annnddd it made my night! Thanks for going above and beyond with your customer service tonight, i truly appreciated it. Don’t be afraid to ask! ??
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June 2022 by Sammy Morales
Horrible customer service. Not greeted and ignored by 2 employees. Took 10 minutes to finally get an icecream. Reminder you that the store was empty. Employers and the Manager need to learn some costumer service skills.
