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January 2024 by Danny Crawford
Ok parts over priced .you better inspect your parts more bad then good
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November 2023 by Ieshia Edwards
Great customer service, I ve had no issues. Parts work great. I get all my car parts from here. Great price & great customer service
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September 2023 by Derrick E
Ppl here have a great attitude. Entry is a little tight but take ur time and you can get in, dock and get out easy enough.
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August 2023 by Fouad Harb
For all your OEM recycling parts, to fit everyone budget , great customer service, and friendly staff
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July 2023 by A. A. Young
UPDATE: (Original review below)I posted a negative review based on accurate experience, and the company responded saying to contact them. I did, and the sales rep help me set up a return and exchange, buuuuuuuut... The part they sent me had some small scratches on it, but it was the bizarre fact that it had large orange numbers written, with paint, on a visible part of the car part which sits just below the passenger window on the side view mirror mount! I used a sharpie to hide it, but this won't last. I haven't decided, and though they did give me another part, it was absurdly written on with large orange paint numbers...But, they did help me as they said they would from their review response.Very unusual, not sure what to say about this company other than probably avoid it, sorry guys!ORIGINAL REVIEW:Avoid this company. They sent me the wrong part-a left hand side you mirror instead of the right side that I ordered. They refused to do the exchange citing their 30-day return policy, even though it was not a return but an exchange for the correct part. But even more importantly the side view mirror was scratched and chipped extensively like it had been in a bag with rocks. Unreasonable inflexible companies don't deserve to survive.
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June 2023 by All N With Tiffany McGary-Cyprian
Quality & fast service . Order parts for my sons car & they advised they would be coming from Port Allen & we picked up today in Livingston ! Thank u guys
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May 2023 by Darryl Ellerson
Called here looking for a part for my car. While on the phone the representative was nice & polite. The part I needed had to be ordered once the part came in it was NOT WORKING!!!! I purchased a warranty on the part so I called & informed them the part was defective now I have to go through the warranty department for them to start a claim. Going through a claim process not told to me at the time I purchased the warranty. I speak to the supervisor on duty she has a NASTY attitude I ask for her supervisor number she HANGS UP in my face and now when I call back the representative or supervisor answers the phone(they are watching caller ID)! I WILL NEVER SHOP HERE AGAIN! you're nice while selling the parts but you have a nasty attitude when customers get defective parts!
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April 2023 by Kemberly A.
The girl at the front desk area Kim I believe was her name red/brown hair was so unprofessional talk about horrible customer service down to the eating her own nails while on the phone waiting to get waited on to the nasty personality and lack of help I mean it really is hard to get any help now adays please reconsider getting yourselves a better person up at the front that actually wants to help and can deliver great customer service then maybe I'll think of even coming back for business here....
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April 2023 by Roosevelt Rudder
Best price on new and salvaged parts. Fast professional service
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March 2023 by Joseph Ellis
I worked there but the bosses that were there acted like they were so much better than the workers. Parts were also really expensive, I gave it 1 star because the bosses were a bunch of butholes.
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October 2022 by Marcus Guidry
I've only had two experiences there but unfortunately they were both horrible. My advice is just don't go there unless you really need to. I found the staff to be a little rude.
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October 2022 by David Shields
Long time customer here. Always had a great experience with everything I've purchased from LKQ.
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July 2022 by Clyde “THE CHISEL” madere
My mom taught me that if you don't have anything nice to say,,well you get the picture
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July 2022 by Michael Watts
Spent 1300 on the cheapest rear diff they could get . Came missing a rotor and the dust shields on both sides are destroyed . To replace them with mine I have to pull the axle apart. I'm so tired of writing bad business reviews . I only post the really bad experiences. Some just aren't even worth writing . But lkq giving me this junk of a 2017? Packaged exactly how you see it ? Would've been better off buying it new from Ford . They also sold me a 4.2 inline that they dropped on the floor and cracked the oil pan on it . People just don't care and the companies charge me 1300 for this . We can't afford to live much less but parts from you . How greedy can y'all be ?
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June 2022 by David Hart
Bad experience purchasing a factory rebuilt transmission from LKQ. I paid the full price quoted and at time of payment while standing at the pay counter was told I would get back$395.00 dollars when I brought in my old transmission along with their nice plastic delivery box. When I brought back the core they said I was due nothing. LKQ made their sale though, guess thats what they wanted. Not a good way to do business. Good luck if they promise you something.
