-
January 2024 by wayne holmes
Due to a plumbing issue my Master Bedroom got flooded. I wanted to replace the floor with the same flooring because the majority of my house has this floor installed. I spoke to Stephanie and she checked and found out that my particular floor was discontinued by the manufacturer. Stephanie later called me and found another retailer in Ohio that had my exact floor in stock. Even though I purchased the floor from Ohio, I can't thank Stephanie enough for going above and beyond! I will definitely use Floorco in the future. It is refreshing to see a company that values happy customers.
-
August 2023 by Kelly Merry
Loved my experience with Floorco from the moment I stepped in. Stephanie was so lovely to work with. Her background in flooring install helped tremendously while looking through their showroom. I was able to take multiple samples with me on multiple visits. She was always quick to respond to my emails and questions. It was a very smooth process with them. Thanks Floorco!
-
April 2023 by Roy Morrow Bowes
Excellent service. Ross patiently worked with us allowing us to take a box of tiles home to test the color in the room several times. The pricing is competitive and above all the installers are the best out there.
-
April 2023 by Maddy Walden
Very honorable business owners and management. Did an amazing job on our flooring! Came highly recommended to us and they did not disappoint.
-
October 2022 by Tara McDonald
FloorCo handled all the tile & flooring for recent build in Money Hill. We met with Ross early on, well before deadlines & he patiently went through the process & spent a lot of time with us making our selections!During the build, Ross & David met with us a few additional times in order to review & make sure everything was the way we wanted it.The installers were wonderful & took the time to walk through the layouts & made great suggestions to help us make sure we were happy!Our experience with FloorCo could not have been more satisfying & we are delighted to have worked with them!The McDonalds
-
October 2022 by Elaine Shea
I was very happy with the professionalism and courtesy with Floorco sales representatives. The installation process was done timely and in a professional manner. My new wooden floor looks beautiful! I would highly recommend Floorco!
-
September 2022 by Rene' Kadinger
Awesome service! Staff is very knowledgeable of their products. I love the floors they helped me choose. I would recommend Floorco any day!
-
August 2022 by Joseph Breaux
Excellent customer service and high quality tile and flooring installation. Ross in Covington was courteous and super helpful with our selection process and coordinating with our home builder. Highly recommended!
-
May 2022 by Mike Lacombe
Dave and Ross did a great job on our floors at our Home and Rental Property!They made everything easy from picking out the best flooring to install.They are true professionals!
-
December 2021 by Tracey McCawley
Ross at Floorco is friendly and helpful. The floors I purchased are beautiful and a fair price!
-
October 2021 by Mt. Hermon Hardware
We had a good experience shopping w Floorco. Ross was so helpful and we got everything we ordered very quick. Thanks Floorco.
-
September 2021 by Dede Redfearn
I was very disappointed in the service and professionalism of the business as well as the installer. When I was told the business would call me back, they never did. I had to chase them for information about my installation date, despite scheduling it weeks in advance. I believe I left four messages before I got a returned phone call. Then when the installer arrived, he was unprepared for the job because of the lack of communication between the business and installer. I paid extra to have the installer move two large pieces of furniture. My husband and I moved all of the furniture other than those two pieces. The installer arrived without a dolly and without knowledge of the need to move the two pieces of furniture. Thankfully I was able to provide two dollies, and then I had to assist them in moving the furniture! They offered to return 1/3 of the fee charged for moving furniture. The quality of the carpet is good and the prices are good. However, the communication and service leave a lot to be desired. I would not recommend this company.
-
June 2021 by Robert Wiener
Ross and David were both great to work with. Ross was patient and gave us pricing better than any other store. I even compared him using a large contractor account at another floor store and we still saved money with Floorco.
-
May 2021 by Henry AU
I renovated my kitchen and bathroom. I went to Floorco in Madisonville for my tile, flooring, and backsplash. I shopped around various flooring companies and Floorco has the best prices around. I highly recommend Floorco! Ross and David are great to work with,... great communication professional, prompt and responsive. They have a great selection of products and were happy to work with me in selecting and ordering. The whole process from start to finish was seamless.
-
January 2021 by Joseph Mier
David at Floorco was a great experience when we installed new flooring though out our home. He met with us promptly and exceeded our expectations on the entire process. The installers were very professional and did a great job on installation and clean up before leaving our home.
