-
February 2024 by Brianah Weston
I have never had a vet office that I love as much as this one, and I’ve lived all over the country. I now drive an hour and a half just to have my pets seen here. I have also boarded my three dogs multiple times and when we go for an appointment they are so excited because they think they are staying! That in itself should be a testament to the environment.We also have a barn cat who thinks she is a dog. She was a stray prior to so we didn’t know much about her history. I brought her in about a month ago to get spayed. She came out great and ready to run! She is healing beautifully.
-
February 2024 by shorty m
Negative 100 stars!!!!! DO NOT USE!!! RUN from this place as fast as you can!! They are RUDE, ABUSIVE & SCAMMERS!! They have no clue as to what they are doing and they will NOT care for your pet properly!!! Do your research and read EVERY review on every outlet for this place and see how they respond when a complaint is made against them. Very unprofessional and they need to be shut down!!! DR. BIG MAC needs her license pulled and needs to be put on meds and/or attend anger management classes. There is NOTHING CIVIL about her at all!! She is very threatening and abusive!! HORRIBLE PERSON AND VET!!!!! Look in the mirror when you call someone old woman white trash!!!
-
January 2024 by Lisa Schmidt
The staff is awesome with the pets. However, I recommend asking about every appointment, procedure and test prices ahead of time. If you don’t ASK, you get a surprise bill. ?
-
January 2024 by Floyd “Tommy” Easlon
Very friendly.
-
December 2023 by Edward Sutton
If I could give it a a negative 5 that would be low enough. They do not return phone calls and they engage in shady business practices. I lost over $200 due to their employees inability to type in the correct credit card numbers on an invoice. I called them the next day and waited on hold for 30 mins. to get the issue corrected. I was then told that they would be giving me a call back to address the issue. 2 days went by without a call, so I went to the office in person. Upon speaking to the office manager, I was told that a refund was not possible due to the amount money it would cost them to refund me!! At that point I offered to pay all of all of the “fees” they would be charged for giving me a refund because of their mistake. To which I was told, Dr. McDonald said there is nothing we can do!!
-
September 2023 by carol hingle
Always took care of our bunny!
-
August 2023 by Rena Porter - REALTOR
I want to give a special Thanks to Christine Theaux McDonald and everyone at Madisonville Animal Hospital.If you have a furbaby and not just a pet, I highly recommend Dr. McDonald! She fought to the very end with us with Beignet! Even though Beignet was 15 years old, Dr. McDonald did not give up on her and suggested that we just euthanize our baby. Dr. McDonald went Above and Beyond and fought to save her! Jamie and the rest of the staff are equally amazing and provided emotional support throughout. If your pet is Truly a member of your family, take to Christine Theaux McDonald!
-
July 2023 by Natalie S
Shameful behaviour and treatment. Unprofessional and not the first time. Should have listened to others that refused to go back.
-
June 2023 by Natascha Brown
Shameful behaviour and treatment. Unprofessional and not the first time. Should have listened to others that refused to go back.
-
February 2023 by Mark Fridge
We brought our cat to be declawed without asking. They did all 4 paws. Now our cat limps everywhere and isn’t even a year old and this has been over a month since the operation. When I called other vets all of them said they do not do the back claws so when I called madisonville animal hospital they were real odd toward me. Told me not to be accusatory. I wish that they would’ve been more concerned about doing the operation correctly and rather than my attitude.Very disappointment.Part two for anybody who doesn’t believe that I called veterinarians, call yourself and ask them to declaw all four paws of your animal. I will not bring my cat back for another exam because I’m afraid of what will happen.What I can’t believe is you have time to write this long post but you don’t have time to call me back. Once again, very disappointing.
-
October 2022 by Bridget Gladden
The vet and staff went above and beyond for me in a unfortunate situation.. after being turned away from the state funded animal control shelter/center in Lacombe...I will always come here and bring my animals here ♡
-
July 2022 by Elijah Vanderhoff
Thank you Dr. McDonald and all of your staff for taking such great care of all of our dogs, Sadie and Waylon, our kitten, Malachi, and evening our Sulcata Tortoise, Five! Not only do you all offer exceptional care and compassion, y’all also form a deep bond with our pets and truly follow your motto and care for them as if they’re your own! Prices are great, service is great, and I can always expect promptness and honesty! ?
-
July 2022 by David Singletary
The staff was very rude and the vet was just as bad. They have no compassion for your love ones. We went to put our 18 year old pet down and all they was worried about was making you wait and finally we walked out and going to find a more friendly vet like we had on the South shore. I would stay away from this place.
-
June 2022 by Christine Dunn
Sous, Venus, & Apollo (purebred Phantom Poodle 2 years & [2] German shepherd's 4 months) always gets good care. They've been seeing them since they were 6 weeks old.
-
May 2022 by Robin Price
The staff at this vet is so loving and thorough with my animals. I have a cat, dog, ferret, and bearded dragon. They treat them all!! They see my animals any time I call. I love not having to wait a long time for an appointment and I appreciate the reminders for upcoming appointments. They provide top treatment to our family!!!