Old Navy is a family-friendly apparel and accessories brand offering a wide range of products, including jeans in 180 sizes, cozy fleece, and popular activewear. Customers appreciate the great style and quality, along with the fun atmosphere. Many have enjoyed excellent customer service, with staff going above and beyond to help. While some locations may be a bit disorganized and lack floor staff, they maintain efficient checkout lines. Clearance sales provide great deals, making shopping even more enjoyable. Masks are required for in-store shopping, and free pickup services are available for convenience.
Store was clean and fairly well stocked for the week of school starting. Employees were friendly and interacted with my kids even as they were being demonic. They were able to locate a pair of pants in the size we needed when it wasn't on the rack. Offered to order another if we wanted, would've been same price/free shipping.
May 2025
Great deals, always full of size stock available, fantastic fast service.
Easy online return
September 2023
I really had a fantastic experience. A really nice young man went over and beyond to help me find a pair of jeans for my incredibly particular teenager. Just really great customer service!
