9:00 AM - 5:00 PM
13410 US-171, Mansfield
Auto Parts
“Great service. Had to return a part that I bought from another location. Did not have my receipt but Ms. Tammy took care of me like I bought it from her store because it was not a warrant part. Great customer service.”
“My husband works there. Fair and honest work at a fair and honest price. The biggest problem they have there is not with the owners or employees, but it’s how insurance companies have opened up these “sub companies “for your car parts and the bidding goes to them. You may be waiting a while on your parts. The parts are being bid on and they don’t have them in stock. I don’t understand how the insurance company can bid on your part through one of their “suppliers“ and they don’t even have it in stock. Not OEM parts but aftermarket crap. When you have a new vehicle and it’s been wrecked I would think the insurance company would give you factory parts. But now a days it’s not happening that way. So check with your insurance to see if you get factory or aftermarket parts if in an accident. Knowing this will help get your car or truck back a lot quicker. while the shop could and would get you out in a timely manner. The insurance company holds everyone up. It’s this way all over. People really need to be made aware of this. I’m better educated on the whole process now thanks to the lovely people at Mansfield collision center.”
“Fantastic customer service, the rep went out of there way to help me find the part i needed and even recommended another location not named O'Reillys to help me get what I needed. The staff at this location is amazing.”