Auto Parts in Mansfield, LA

“Fantastic customer service, the rep went out of there way to help me find the part i needed and even recommended another location not named O'Reillys to help me get what I needed. The staff at this location is amazing.”

“My boyfriend and I were needing to change our own starter and Aaliyah and Adrianna and another young lady whose name I can’t remember but she has a blind short haircut were immaculate in assisting us with locating parts and tools. Tried to save us by testing it before purchasing a new one but we couldn’t physically get the car there to do so. We ended up being able to change it successfully thankfully. Extra shoutout to Aaliyah because she was such an optimistic encouraging spirit and deserves all the raises and recognition possible. Genuinely outstanding customer service cannot be taught in the way she provided it.

She’s going places in life no doubts about it, God bless and thank you guys again 🙏🏽”

“My husband works there. Fair and honest work at a fair and honest price. The biggest problem they have there is not with the owners or employees, but it’s how insurance companies have opened up these “sub companies “for your car parts and the bidding goes to them. You may be waiting a while on your parts. The parts are being bid on and they don’t have them in stock. I don’t understand how the insurance company can bid on your part through one of their “suppliers“ and they don’t even have it in stock. Not OEM parts but aftermarket crap. When you have a new vehicle and it’s been wrecked I would think the insurance company would give you factory parts. But now a days it’s not happening that way. So check with your insurance to see if you get factory or aftermarket parts if in an accident. Knowing this will help get your car or truck back a lot quicker. while the shop could and would get you out in a timely manner. The insurance company holds everyone up. It’s this way all over. People really need to be made aware of this. I’m better educated on the whole process now thanks to the lovely people at Mansfield collision center.”