1st Franklin Financial is a trusted financial business that has been serving the community for over 80 years with over 300 offices across the southeast. They offer personal loans up to $15,000 with flexible payment plans, including short- and long-term installment loans, designed to fit each customer's needs. The company emphasizes putting people first and provides quick approvals, fixed payments, and fixed rates, making the borrowing process smooth and straightforward. Customers appreciate the respectful and friendly service, highlighting the helpfulness of staff members such as the branch managers and employees like Phyllis and Ernisha. They are known for explaining details clearly, helping customers understand their accounts, and working with clients during difficult times to ensure they can continue making payments. Many reviews mention the courteous, patient, and professional attitude of staff, which encourages repeat business and referrals. Overall, 1st Franklin Financial is viewed as a reliable, caring, and accessible option for those needing financial assistance, whether for emergencies or other needs. The staff's dedication to customer service and their ability to make the process easy and respectful stand out as key strengths of the business.
