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February 2024 by Shalon Gatlin
Had an excellent experience from start to finish.
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February 2024 by Danielle Schexnayder
The staff was very knowledgeable and helpful. I would definitely go back.
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February 2024 by David Brown
Great service. was in and out with no problem and issues resolved
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February 2024 by Miranda Gee
Amazing customer service
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February 2024 by Victoria Bui
Complete waste of time with store clerks who have absolutely no idea about their own products at the Marrero location. I explained that three of five of our family phones would lose service for 12 hours or more on end as their SIM cards would go undetected. I told them how my husband had gotten the issue resolved at the Baton Rouge location and how it was done. When I called my husband to better explain the issue, the clerk immediately followed with “I’m not trying to hear him!” which was completely frustrating considering I was trying to correctly explain the issue. She said I needed to buy all new SIM cards and that the problem was our phones. When I tried to explain again with my husband on the line, they directed me to the Harvey location with absolutely no attempt to resolve our issues. I explained the exact same thing to the Harvey location and our issues were resolved in less than 10 minutes. I'm disgusted with the Clerk's behavior and am surprised that they can even maintain a storefront with that disgraceful level of mannerisms. Never again.
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February 2024 by Lynetta Paul
Very helpful staff, helped me lower my bill an extra $20 by adding aarp. The ladies are very knowledgeable and friendly 10/10 will recommend!
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February 2024 by Mary Council-Williams
Long wait to pay bill. Two employees working with other customers can take 15 to 30 mins.
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February 2024 by BRETT ROBEAUX
My visit at ATT was great! Imani, the ATT rep was very helpful and made the process of buying a new phone quick and easy!
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January 2024 by George Richards
Poor service just left me by the counter. 0 help
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December 2023 by marion perkins
Did not get all my phone connected and missed quoted prices and stayed in store all day and all that I still don't have one phone connected ? worst experience ever
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October 2023 by Juan Garcia
I went for a replacement phone & ended up leaving with a new iPhone 15 Pro Max. Thanks to Imani!
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October 2023 by Debra Johnson
We went to see Victoria at the Marrero, La store and she was amazing. Very knowledgeable about all the products and services. She is an amazing asset to her employer. Her smile is infectious.
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October 2023 by Mary Lou Rodrigue
I went saturday my phone broke, and the guy helped me and gave me the phone number to get it started to fix. It got fixed then today I went back to get my phone unlocked. Great staff and knew exactly what to do.
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October 2023 by Lisa Guidry (Lele)
Went in store very unhappy, But thanks to Ms. Mya we left happy and smiling. She took time and helped us with our problems and was so kind thank you Mya from a satisfied customer.
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May 2023 by Cheryl Canale
Very poor service. Better just doing your upgrade yourself online. The associate did not explain what she was charging me for in the store or mention how much my upgrade would be or any fees. She didn't give me a receipt either. All she did was sing the songs on in the store. Very poor service I would not recommend this store. It would be worth driving to another one near by.
