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August 2022 by U T
2/15/22- Once again, this branch has given me the blues about checks with both myself and husband’s name and they REFUSED to deposit them. My husband was present with me with his ID. The branch manager did NOTHING but turn us away. I will say this…I will be looking for another bank because Jefferson Financial changes their policies daily.Post below was from another time I had issuesUpdate: Problem resolved after the assistant manager followed up. Thank you. The tellers working need to explain to customers why something can’t be done and try to resolve it. They never said my spouse could come in with a valid id. Your customers keep you in business.Had to call customer service and go to a different location across the river to get a check deposited due to both my husband and myself name being on the check. He signed it over to me. FYI Jefferson Financial...NOT ALL MARRIED COUPLES HAVE JOINT ACCOUNTS!!!!Too much hassle. Absolute garbage staff and location. 0 stars!!!!!!
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March 2022 by V B
2/15/22- Once again, this branch has given me the blues about checks with both myself and husband’s name and they REFUSED to deposit them. My husband was present with me with his ID. The branch manager did NOTHING but turn us away. I will say this…I will be looking for another bank because Jefferson Financial changes their policies daily.Post below was from another time I had issuesUpdate: Problem resolved after the assistant manager followed up. Thank you. The tellers working need to explain to customers why something can’t be done and try to resolve it. They never said my spouse could come in with a valid id. Your customers keep you in business.Had to call customer service and go to a different location across the river to get a check deposited due to both my husband and myself name being on the check. He signed it over to me. FYI Jefferson Financial...NOT ALL MARRIED COUPLES HAVE JOINT ACCOUNTS!!!!Too much hassle. Absolute garbage staff and location. 0 stars!!!!!!
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October 2021 by Janis Johnson
Friendly service and great staff, cudos to Monica expressway branch and Robert Pajario, they are always helpful.
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February 2021 by tymesava
Update: Problem resolved after the assistant manager followed up. Thank you. The tellers working need to explain to customers why something can’t be done and try to resolve it. They never said my spouse could come in with a valid id. Your customers keep you in business.Had to call customer service and go to a different location across the river to get a check deposited due to both my husband and myself name being on the check. He signed it over to me. FYI Jefferson Financial...NOT ALL MARRIED COUPLES HAVE JOINT ACCOUNTS!!!!Too much hassle. Absolute garbage staff and location. 0 stars!!!!!!
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November 2020 by steven kenney
Can't get a card mailed out to access an account that has been receiving direct deposits for 4 months, terrible problem resolution for customers would not recommend.
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May 2020 by Cecil Anglin
Top notch business along with Riverland Credit Union!
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April 2020 by NickyNoodle :D
Always a great experience
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December 2019 by Angela Davis
One of the best banks to have
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September 2018 by Karen Boykin
I would like to come and open an account. The Location is Great for me.
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March 2018 by Donald Lovas Jr.
Very convenient and efficient service! Natalie and her crew are awesome! Every time I visit this branch, I am greeted with a smile and assisted promptly. I would and have highly recommend them!
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March 2018 by Michael Knight
Best Credit Union Ever !!!!!!!!
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March 2018 by Lindsay Breaux
Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. Come in and let us help you solve your financial needs with our Bank Products. Checking Accounts, Visa credit card, Personal loans, Vehicle and Boat loans, Home and Residential Investment Property, Savings and CD's. Jefferson Financial offers a variety of accounts to help make your financial goals a reality. Talk to me about your personal and/or business retirement goals. We help families develop, establish, and protect their legacy and future. Our Financial Products are what we use to make their dreams come true. We are local, personable and easy to work with.
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November 2017 by Blaze Robeaux
The bank itself is fine but the fact that the ATM machine is down 24/7. It holds up the line for the other ATMs; making their entire pace slow down and people need help learning how to use machines.
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July 2017 by Walter Pleasant
I banked with them before and I like it they tell you what you need to do and they very honest.
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February 2017 by Demond McCormick
Fast and friendly customer service. It haa an outdoor atm and has a drive-thru. Great parking spaces.
