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December 2023 by Anna Matrana
Kelly and his crew are fair, honest, accurate and courteous. We have three new vehicles and this crew takes care of all maintenance and service, not to mention we have an antique and company vehicle and they handle the maintenance for them too.Should be a ten star rating.
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December 2023 by Tangie Robiskie
I somehow ended up with the biggest nail possible in my tire. I pulled up here to see if they could repair it and without an appointment, they had me squared away in 20 minutes. The employees were personable and friendly. I would recommend.
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December 2023 by Kylie Passman
Bryan and the crew at NTB marrero did a fantastic job! I was in and out and customer service was Great!We will be back !
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November 2023 by Gervin Coulon
Every time I have been there they always take care of me quickly and always do great work and my vehicle comes out trouble free. I can't say enough good things about my experiences with this place and it's manager Kelly Despaux and his workers.
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November 2023 by Katie Lang
The best! Had me in and out in 30 minutes with great prices. Mr.Bryan in the office had me done with paper work in less than 5 minutes! Can’t beat that!
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November 2023 by Sabrina Washington
Bryan R. provided great customer service and was able to answer my questions/concerns. Clean waiting area and fast service. I will definitely visit again for my auto service when I'm in town. Great staff... Thank you for the great service and keep up the good work.
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November 2023 by Hannah
11/9/2023 Inconsiderate, arrogant and self consumed. This is Brian who is so busy hooking up his friends, Benz and family, the paying customer can’t get a call that their car is ready. He says to me, I was doing something for my brother. So I say to him I guess the paying customer is a distance second for anything that you had to do for your brother, he just walked away. He never apologized. Showed absolutely no consideration for having inconvenienced me in making that blank trip to pick up my car. The Toyota earlier that morning driven to the door for the customer, the Benz that evening when I picked up my car, was brought to the door. It’s raining I walk through the parking lot over to get my car from where it was parked. As I said earlier the paying customer doesn’t stand a chance there. I won’t do any more business with them, but I’ll guarantee the Corolla owner and the Benz owner will Definitely be back.
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November 2023 by David Clasen
Kelly and his crew are top notch !!! All of my vehicles are serviced by NTB Marrero with Kelly. The last service on my F150 oil change was great but the service before Kelly and crew brought to my attention a rear pinion seal leaking and I was on my way on a long hunting trip to Oklahoma. If they would not have noticed that I would have been broke down on the side of the road in the middle of nowhere. I brought my truck in to ford and had it fixed under warranty. Thanks to Kelly and crew for being very thorough in there knowledge of the vehicles they service !!!
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October 2023 by Zsa air & heat
Dis honest folks told me that couldn’t fix my tire and tried to upswell me on 4 tires for 2200$ I will tell my family and friends to stay away from every NTB and tire choice shop go to a honest tire shop that is honest and professional honest local mom & pop tire shop and I got my tire plugged and repaired for 8$ instead of 2200$ I w
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October 2023 by Laci leBlanc
I highly recommend NTB Marrero. Kelly and his team have been handling my vehicles for years. The service is always great and the staff always professional and efficient.
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October 2023 by Jan W Johnson
Always great customer service and very fast. Would highly recommend to anyone.
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October 2023 by Dontrell Williams
My service was horrible. I went to NTB for a battery replacement. Someone call me from NTB and told me be ready to call a tow truck because my car was not going in park it was not operating properly, they were quick to blame it on the tow truck, saying the tow truck must have put it in some type of mode. Once I made it Ntb my car was not moving at all, it was stuck in neutral.I looked underneath to hood to find out everything was not put together properly DAJON did a horrible job. One of the other guy got everything running. I took it on a text drive to find out my A.C was out. Dajon and Parrell/ Farrell was on YouTube trying to fix my car. As if they had no ideal of what they were doing. Parrell try to say since my battery was dead it that probably why the air went out. What sense do that even makes. If someone that supports to be well educated about car who the hell in the right mind would make a crazy axx comment like that like.I was very unsatisfied with that place. The guy who did fix my car, I didn’t get his name but thank you. Dajon and Parrell need to be terminated.
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September 2023 by Brooke Helmer
Had a leak in my tire, my tires weren’t in stock anywhere. They ordered my tire and got it in the next day, got there and they got it changed in 15 minutes. Even checked my other tires to make sure I left safe. Everyone was nice and so helpful. Thankful not having to worry about driving with my babies now thanks to their awesome team!
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September 2023 by Katrina
I was helped with the best service ever! Mr.Bryan was the most efficient and mannered while helping me with my vehicle. Definitely 100% recommend a visit to them !!
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September 2023 by rachelle polkey
Kelly and his team are always professional, honest and quick! They have been handling my vehicles for years and I wouldn’t go any place else!
