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November 2023 by Donna H.
Frustrated could not get banking deposit withheld and should be available today. Customer service said I have to go to bank.
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July 2023 by Alice Cloutet
Mr. Chad Royal is always happy to help us with our banking issues and knows us by name.He is quite a gentleman, thanks Chad
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April 2023 by Sharie Parfait
Walked in before 4pm to send a wire. Waited for a teller to tell me to she couldn’t help me and I needed to sign in. I sat down with 2 customers signed in before me. According to the sign in, no one had an appointment. Time goes by and once I realized it’s almost 5pm, I asked if I would be seen before closing. The gentleman asked what I needed assistance with and when I stated I needed a wire, I was told that wiring stops at 4pm!!! Thank you…once again…for your ugly I don’t care attitude from your teller to possibly your manager!!!! Those women need to take customer service lessons from the gentleman that did acknowledge me!!! I will drive across the West Bank for service before I will go inside that bank!!!
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April 2023 by xKouture
Went recently to open an account and Terri walked me through everything. It went by quickly and she was very nice . I wanted to rent a car and she also gave me tips about what I needed to do best for it . Thank u ??
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February 2023 by I B
I've never been to a bank where the manager acted like she didn't want me to open an account.I received one of those "cash bonus if you open a new account" offers in the mail. The manager came off very condescending and added additional stipulations. If I would have known they have such bad reviews I would have gone elsewhere to start.It's worth mentioning that the place also is in dire need of remodeling. It was an old, empty, dreary looking place
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December 2022 by gail sanders
The teller was pleasant and quickly
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October 2022 by Bella Girl
The drive thru is absolutely horrible! 2 cars ahead of me & waitied 45 freaking minutes! Is there only one teller working all of the lanes, or what? It's like this all the time, not just a random encounter. We've had a commerical account with regions for years, but seriously considering changing to Capital One down the road..
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August 2022 by Elonda Laurendine
Always slow service here
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April 2022 by rickey nelson
Drive through extremely slow. Was there for 25min no service. So i left. Will be closing all accounts Monday when i get back to Baton Rouge.
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February 2022 by S Nicole
The drive-up atms are rarely in service. Very inconvenient. It's also outdated.
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February 2022 by Josephine Etheridge
Love your online banking and customer service
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December 2021 by Sean St.Martin
I called like 50 times in a day. They never answer the phone, this branch is terrible!
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June 2021 by Bella Breaux
Typing this review as I sit in the drive thru. Been sitting here for a freaking hour, with only 3 cars ahead of me!! Somethings gotta change with this bank or else I'm closing up shop and taking my business elsewhere. Terrible service!
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March 2021 by Shantelle moffett
Opened up an account to find out they gave me 2 different checking accounts numbers. Had money deposit with the account number off of the checks they gave me to find out it belongs to someone else. Been getting the run around with trying to figure out how could they make such a mistake and to send the funds back to the other party for them to issue out a check. No response from branch manager or anyone. It's been 3 weeks now.
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December 2020 by Joseph James
Is there a rating lower than 1There is no management oversight or management does not care. I go at different times and there is hardly ever more that 2 tellers workingI wish someone would look at the ratings for this branch and do something
