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February 2024 by Tevis Luke
Good personality over phone
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January 2024 by kevin smith
Always friendly and helpful
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October 2023 by Monique Green
I make an online order for an appliance. I called to confirm because it wouldn’t let me schedule my delivery online, when I called a guy answered the BUSINESS phone “Hello” so I was thinking maybe I had the wrong number. I then said “is this rent-a-center?” He was like yea what’s up I then proceeded and said that is very unprofessional to answer a business phone like that omg he said okay, the conversation went on me explaining why I was calling he said please hold while I check and hung up in my face. Then I called back a nice lady answered help me out verified everything and made a delivery date for Wednesday the 18th between 3-5 I was like ok that’s fine. On delivery day I the proper arrangements for me to be home left work and at 4:48 I called to confirm that they were on the way. The guy answered and said I don’t have you down for a delivery and on Wednesday no delivery driver works that’s their off day, okay so why would someone schedule me for this day and why was there no communication. Moral of the story they need to do proper training for there staff they literally just hire anybody with clearly no customer service experience. It’s ridiculous I swear if my brother hadn’t broke up my things during moving I wouldn’t be getting nothing from these people.
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August 2023 by Tgalathe Galathe
Never do business with Rent-A-Center located 4899 westbank expressway they are allowing any person to use your home address without verifying if that person really lives at that address. When I addressed this with the manager she told me don't worry about it because they can't take it out the system. Nonsense
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July 2023 by Caitlin Robinson
We were lied to and ended up paying more every single month for insurance and then on our last payment we were told we didn’t need it even though when we first started we were told we had to.
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May 2023 by Dena Champagne
Over charged for am item I returned 5months ago. Was told it wasn't their problem
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April 2023 by Goldie Williams
Very reasonable prices friendly staff and the manager Miya will make sure she goes above and beyond for her customers ..
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April 2023 by Charity Riley
I love my items and the employees are very nice
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February 2023 by Cecelia Ervin
I went there looking for DJ Romero, because that is where I was sent to. This man is trying to solicit repairs under rent-a-center and arron,s.
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January 2023 by Victoria Burregi
My washer is still broke and the driver has to tell me that he would of let me keep the new one if I would of just talked to him and he looked my number up in the system and also asked me what size do I wear Victoria secret
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December 2022 by Juliann James
Harassment I will never rent from here again.
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December 2022 by jennifer albarado
Purchased several items and never had any problems
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November 2022 by Marilyn Byrd
I Enjoyed doing busses with u all I am a faithful good customer thank you
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May 2022 by kathleen Welch
Great help very knowledgeable and very friendly staff
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April 2022 by Joseph Delaney
One of the best experience I had is the marrero store very friendly and professional people good people skills I wish I can give it 10 Stars