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January 2024 by Arthur Lindsey
Very Disappointing Experience at Roy's AutoI recently had a regrettable experience at Roy's Auto that I feel compelled to share. I initially brought my car in for a few repairs, but the outcome was far from satisfactory. The repair process took an unnecessarily long month, causing significant inconvenience in my daily life. The lack of communication about the delays only added to the frustration.Upon picking up my vehicle, I noticed that the defroster, which had been in perfect working order, was suddenly malfunctioning. Additionally, the heater, which was working fine before, ceased to function after the repair. It's disheartening to encounter new issues.To make matters worse, when I addressed these problems with Roy's Auto, I was informed that fixing the newly created issues would cost an additional $300. I find it unreasonable and frustrating that I should be burdened with the cost of repairing problems caused by their service.Overall, my experience with Roy's Auto was disappointing, marked by post-repair issues, unexpected charges, and an extended repair time. I caution others to carefully consider their options before choosing Roy's Auto for car repairs.
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October 2023 by Travis S.
I tell u first please don't bring your vehicle here! They are shady and expensive. Now I have a ford F-250 I brought my truck there on warranty work which they tried to tax the warranty company which made them did not want to cover a $12,000 job ! That part! So once the insurance company didn't want to pay they immediately broke my phone calling me to tell me if I don't come get the truck there going to get it towed. So after it was said in done I payed them almost $3000 and my truck is doin the same thing. Check engine light still on. Please I repeat beware all they care about is the dogs in the shop! I guest u can say they dogged me good . They lady in the front name Kat just run game to make u think your car is worser than it really is big time scammer. I really had to pray about it! I leave u with that...
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August 2023 by Leandre Lee
Thank you for the great service on my 2013 caddie xts my car runs great!!
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July 2023 by Something Or Another
Must be really good. They have a 3 to 4 week wait.But they do provide professional recommendations..and they recommended a good mechanic spot..not just some ol run of the mill...
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May 2023 by Joshua Nations
Excellent repair facility. Friendly staff. Knowledgeable technicians.
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March 2023 by Yy Yyyy
Worse mechanic place ever!!!!! Louisiana has terrible mechanics
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September 2022 by Reginald Ernest Jr
Friendly and Helpful but very busy. You may be waiting a couple of days for your car back
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September 2022 by Gary Leopold
Dropped off car for repairs. Here's hoping their diagnosis is correct.
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December 2021 by Maurice Alvarado
Everyone there were excellent. Without a doubt a great experience. Diagnosed my son's car an repaired it in great timing. Highly recommend Roy's Auto Tech
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November 2021 by Sue Lund
I’m from Iowa and my Blazer broke down in Marrero. From the beginning Roy’s worked with me. Always updated me on the parts they needed to ordered the price and the time line!! So Thankful for their professionalism and kindness!! Thanks Kat and everyone!!Services: Transmission
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September 2021 by Bryce Waguespack
Lots of people complain about how long it takes for them to fix your car when you bring it to them but I don't complain about that. It takes as long as it's gonna take to fix whatever the issue is with the vehicle.Roys is a very, very busy mechanic shop so they have a lot of jobs going on at once. But one thing I can tell you is their prices are about average not at all overpriced and they do really good work even though it takes a little longer than everyone else for you to get your car back. But it's worth it for good work.
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September 2021 by Bethe Pame
Car was pulled apart doors front end duck back in got hit ? then tire broke off in canal next to drive way pictures tooken front bumper was perfect just door
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September 2021 by todd bro
Always does exactly what we need and good turnaround time
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August 2021 by Bryce Advice
Lots of people complain about how long it takes for them to fix your car when you bring it to them but I don't complain about that. It takes as long as it's gonna take to fix whatever the issue is with the vehicle.Roys is a very, very busy mechanic shop so they have a lot of jobs going on at once. But one thing I can tell you is their prices are about average not at all overpriced and they do really good work even though it takes a little longer than everyone else for you to get your car back. But it's worth it for good work.
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May 2021 by ray willis
Consistent with repairs. In and out based on the level of the job
