-
October 2023 by Warren W.
Do NOT ever use TU'S TIRE SHOP on Barataria Blvd in Marrero. I had them work on all four tires on my truck before leaving on vacation. Both my rims on the back of my truck fell off. They are refusing to accept responsibility for the cost of roadside service. They had to replace 16 studs that broke off and all the lugnuts.
-
September 2023 by Ashenta Spears
I wouldn’t recommend this place to nobody. All they do is lie and have bad attitudes. Went there for a plug and air all around. Paid $16 to only find out the guy didn’t even plug it. Confronted them about it and of course they had all kinds of excuses. I asked the guy who claim he put a plug to show me when the plug at, he said he don’t know. Then the owner comes out with a attitude, telling me excuses as well. Will NEVER do business with them again and wouldn’t recommend it like I said in the beginning.
-
August 2023 by Leonard Jackson
If you care anything about your vehicle don't patronize this "establishment". Brought my 2023 acura there for what I thought was a simple tire patch job but ended with a damaged/severely scratched rim that I have to replace. I was told that I brought it to them like this and their signage states that no matter what they are not liable for ANY damages. Don't give your hard earned money to these people. ONCE AGAIN THEY ARE NOT LIABLE FOR ANY DAMAGES DONE TO YOU VEHICLE NO MATTER WHAT. Read the reviews on this place. You might spend a little more but go to someone more reputable.
-
August 2023 by Jessica McMahon
I just moved to the area and was referred by a few people to come here for my tire issue. Just needed spare off and a used one put on. Very efficient, friendly, caring, and not expensive! I will definitely be back!
-
August 2023 by Eddie Garton
I called and was quoted $8 for a tire rotation. After the rotation was completed, I was told it was $8 per tire. OK...that should have been said when I called. How exactly would you rotate 1 tire? Bait and switch. It turned a reasonable tire rotation into inexpensive tire rotation.
-
June 2023 by Luis Atilano
Tu’s tire got me right. Alignment from another shop was bad i came in and asked for help the working there guy was quick to help and point out their mistake very quickly corrected it and left my car flawless very nice people working and are not ripping you off like other shops would recommend anyone to come here also low car friendly which is a blessing!!
-
June 2023 by Jennifer King
DON’T BRING YOUR CAR HERE IF YOU HAVE A NICE CAR! I informed the owner of the damage they caused on my bumper due to them trying to pry open the spare release cover. It honestly looks like they carelessly took a tool to my car and did what they needed to do to get finished. Incredibly sloppy. My $85k vehicle is 2 week old and their response to me was that I should have just brought it to the dealership and it’s not their problem. This is the SECOND incident my family has encountered with this facility. Unfortunately, even in emergency situations, you shouldn’t give an irresponsible company the benefit of the doubt.
-
June 2023 by Trey Autin
This place is so UNPROFESSIONAL! Brought my brand new car there that had low tire pressure and ended up going flat while waiting in line. They decided to put the spare on for us but in that process they wedged a screwdriver into the back bumper to pop off the access to get the spare tire down. When done i confronted them and they said oh well we aren't responsible for any damages and if you wanted professional you should have went to the dealership. F- on customer service and quality.
-
June 2023 by Jennifer K.
DON'T BRING YOUR CAR HERE IF YOU HAVE A NICE CAR! I informed the owner of the damage they caused on my bumper due to them trying to pry open the spare release cover. It honestly looks like they carelessly took a tool to my car and did what they needed to do to get finished. Incredibly sloppy. My $85k vehicle is 2 week old and their response to me was that I should have just brought it to the dealership and it's not their problem. This is the SECOND incident my family has encountered with this facility. Unfortunately, even in emergency situations, you shouldn't give an irresponsible company the benefit of the doubt.
-
May 2023 by Juanita AW Phillips
Theses guys never fail me, there's never a long wait, they move quick and efficiently. They also do not attempt to diagnosis or do what they don't have skills sets for. They'll send you for a appropriate diagnosis. Trustworthy.
-
May 2023 by Arielle “Life With Aubree” Phenix
Very rude and unprofessional staff!!! They need to train their workers on the exact rates for the services offered. Everyone says something different!! I do not recommend coming here
-
March 2023 by Stacie Vicknair
I arrived at 4:51pm internet said open till 5:00 pm and I was refused service because according the guy in the office that close at 4:45. Yeah right. He was just ready to go home. Apparently you can no longer get the customer service TU has always had.WB and Macauther
-
February 2023 by Jean Prieur
They moved really quick! They were knowledgeable, reputable and had plenty still good, used tire. Brought a friend and was happy how fast they were!
-
January 2023 by Shelby Bordelon-Lee
The guys working here, are always nice and super efficient. I don’t go to any other place. Any used tires I’ve gotten has lasted me a very long time, and the prices on them are very reasonable
-
January 2023 by Calvin Black
I got surprised by the honest service and pricing by the management. These guys are for real.
