“I came to this office to inquire about the passport renewal process, and Ms. Rhonda, at the front desk was amazing! She was unable to assist with the process, but she was kind enough to share the "Best kept secret with me" and I knew where to go to acquire the help I needed! When I return to have it posted, she made sure everything was taken care of, and She is one of a kind! Ms. Demy was also as helpful; so, don't hesitate to ask them if you needed assistance. They're more than just what you may perceive them to be. Keep up the good work, guys!”
“Never have a bad experience when I come here!!! Which says a lot for anything in New Orleans, let alone the post office… Every employee here has always been pleasant, but today Bria was the employee who helped us, and she was amazing as they usually are at this location! Such a relief to know every time I have to come here it won’t drag my mood down!! :)))”
“I don't know who the young lady was that help me with my packages but she gave me so much help she told me what would be a better deal to send my grandkids their package and I'm so grateful for her help more time with at the post office sometimes you don't get good help but this day I got excellent help so thank you young lady”
“I am here because I could not let this go unnoticed or heard. On Saturday, July 20, I came in and requested to speak with a supervisor. I was unaware at the time, how postal deliveries work when having an outside carrier deliver your package to your P.O Box. Anyways, the manager came out and asked for my information to go look for my package herself. When she didn't find it at the time (looking back, I was too early) she came out and asked for my number and PO Box. She said if she came across it, she would call me, etc. She was so very polite, I left there feeling better because honestly I was disappointed it would be 3 days before I get my package because it was the weekend. Well yesterday, that same supervisor called me. Like she called to make sure if I ever received my package. That sent me inside my home with the biggest smile that I needed at that moment. It's people like that who makes this world a better place. Please acknowledge her for her efforts. It meant a whole lot. I must also note, everytime I have came in there, I am always greeted with kindness. However, some businesses have supervisor's whom do not care much. The interaction was genuine and the phone call summed it up. Great Job, and Thank you again! Pictures to include what I was about to cry over that day ?? I ended up getting it before they closed as well ??”
“Ms. Dee took great care of me when I came in for a passport photo and to send my renewal application off. She was very friendly and helped put everything together that I brought in an envelope and had me on my way! Thank you!”
9AM - 12PM
9600 Lake Forest Blvd, New Orleans
Post Offices
“I have been patronizing this branch for almost two years now. I'm always greeted by friendly employees. They have helped me save cost on numerous packages with suggestions. I haven't experienced pleasantries or suggestions on costs at any other post office.”
“4 star, not 5 because of the misdelivery of my mail, but read on. Went in and showed a printout from my Informed Delivery stating a very important piece of mail from my attorney had been delivered yesterday to my mailbox, but it wasn't there. (Wendy) was super helpful! She drove out to my mailbox (clusterbox) and after a thorough search, actually found it in the clusterbox next to mine! I am super thankful! I would also like to note that there was a wonderful teller who actually offered to (and did) help an elderly gentleman fill out some paperwork that he was having trouble figuring out. She was very kind and patient with him and that was just plain nice and refreshing to see. I wish I'd gotten her name as well. All in all, there are at least two very kind and helpful women who work here and I wanted them to know they are appreciated!”
“The employees at the Harvey location have always been helpful and service is fast. The self-service kiosk is available after hours. USPS has consistently been the fastest and most reliable service for me, compared to FedEx or UPS.”
“I can’t say enough good things about the USPS store in Meraux! Every time I visit, I’m greeted with the most helpful and kindhearted service, especially from one particular lady who always goes above and beyond. She takes the time to ask about my day, creating such a warm and welcoming atmosphere that you don’t often find at postal offices.
What really stands out is how patient and knowledgeable she is. She never makes me feel rushed or like my questions are a bother—instead, she genuinely helps me understand the shipping process and makes sure my packages are labeled correctly and ready to go. It’s such a relief to have someone who actually cares about getting things done right, rather than just pushing people through the line.
The level of customer service here makes every visit an absolute pleasure. If you’re looking for an stress-free and friendly mailing experience, this USPS location is the place to go. Highly recommend!”