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December 2023 by Jaleesa Hines
Best team here
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November 2023 by Kiwandra Polk
Definitely my go-to!
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October 2023 by E. Johnson
I had a fantastic experience browsing and purchasing shoes at this establishment. The staff (Mrs. Ariel) was extraordinarily helpful in helping me decided what shoes I wanted to purchase. This was a huge relief for me because I am personally challenged in the stylish shoe department, and she helped me find a great pair easily and painlessly. This was my first time purchasing from ALDO and I will absolutely be returning to purchase more shoes in the future.
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October 2023 by vanessa lopez
The staff here is very helpful and welcoming. Anette helped me find the perfect pair of shoes to match with my outfit. She was super patient and gave me lots of options to choose from.
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October 2023 by Brooklyn Ferlita Hall
The employees were super helpful and I found amazing shoes for my birthday. I had a specific shoe in mind and Annet and Cam both helped me find exactly what I had in mind. 10/10 recommend Aldo if you're looking for nice quality inexpensive shoes
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December 2022 by caleb B
I can say I'm thoroughly disappointed when an employee lies to their customer, and this is what has been done to me. I was told by the employee, “Cameron”, that if unsatisfied they are open to returns within a certain time span. A few days go by I know that what I bought is not what I really wanted and try to return. Once I told them what I would like to return,I was told that the item I bought is nonrefundable and that there is a sign posted for that. I did tell them that I was told I could refund it and and questioned why an employee would tell me I can refund items when that is completely false. The employee of this new day has told me I cannot refund this and I was left to take my things and continue about my day.
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August 2022 by Antoinette Jones
Limited bar drinks some food dishes not appealing
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April 2022 by Ligia Lanza
$150 dollars out the door for nothing! These shoes are only two months old and look how they are coming apart. Terrible material ladies. Over priced!! Do not buy!!
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November 2021 by leyla velasquez
Terrible customer service! After waiting for about 15 minutes I had finally had gotten an employees attention ! I asked for my shoes size she brought it out and disappeared! On top of that she was trying to speak to me in Spanish (not sure why!) made me feel very uncomfortable, not one person was friendly, completely ignored the fact that I needed a whole different shoe size , I love Aldo shoes but this is by far the worst store
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November 2021 by Marcio Werner
Pretty bad experience at the store trying to return my shoes. I brought in the never worn shoes, the receipt, and the box. They didn't accept the return just because the box was from another pair of shoes from Aldo's.
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September 2021 by DS, D.
Great customer service and great energy the last two days I shopped there. I’ve always been a customer of Aldos but while living in HTX, the selection was horrible so I’m happy to see a wide array of heels, booties etc., The two young ladies who helped me two days ago were great honestly. Again today when I went to the store, Jaleesa was there and she was so pleasant that she talked me into buying more heels (lol). Some businesses don’t understand that their store customer service can either drive customers away or bring them business. Keep these ladies, they do their job well!!!! I’ll continue to support if they’re there!
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May 2021 by Lauren W.
Staff was welcoming, incredibly professional, and helpful! I went into 4 other stores in Lakeside today and was barely acknowledged. Aldo associates blew those other stores completely off the map and made me want to spend my money with them. Well done!
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May 2021 by Eddy Ramirez
Buena atencion y exelente calzado!!
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February 2021 by Shaneeka
Great customer service and great energy the last two days I shopped there. I’ve always been a customer of Aldos but while living in HTX, the selection was horrible so I’m happy to see a wide array of heels, booties etc., The two young ladies who helped me two days ago were great honestly. Again today when I went to the store, Jaleesa was there and she was so pleasant that she talked me into buying more heels (lol). Some businesses don’t understand that their store customer service can either drive customers away or bring them business. Keep these ladies, they do their job well!!!! I’ll continue to support if they’re there!
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February 2021 by Lisa Barnes
Great customer service