Appliances in Metairie, LA

“Great selection of brands and models. Very knowledgeable and friendly staff. Great local business that goes above and beyond for their customers, which you don't get at the big box stores.”

“Used appliances are a tricky bunch. I've bought NEW and OLD and if I can get 5 years from either one -- great.

Hopefully $350 for a used washer here (that is probably 5 years old) will last another 5 years (***only got it 8 months). The new one I had lasted 3-5 years (for $550) and decided to use this one from Bonneval. He gave me a 3 month warranty, BUT if it fails, I have to bring it back.

So the people who have had issues (1-star reviews), I think bringing it back totally stinks but that might be the wiser of options rather than relying on them sending a tech. Again, these are USED appliances that broke/wore out early in its career.

***After 8 months:
a) I've replaced water inlet valve ($25 part) after 3-4 months b/c it was leaking very slowly (worn gasket).
b) Then 4 months later, it didn't spin dry well (Jan 2026). So I checked at the bottom, and found a broken speed sensor ($15) and worn washer belt ($25) that lost about 30% of the material. (Thank God for YouTube bc it took me 5 minutes to figure out speed sensor and another 15 minutes to put on the new belt later.)

c) A week later, the tenant said it magically turned on in the middle of the night (Jan 2026). I googled that: it can be fixed by: resetting it (which I did the week before), finding a fried capacitor (few dollars), or changing out the entire board ($100-300)...I decided to get another washer for the time being.

I think it washes still but didn't want to troubleshoot the electric issue on a re-USED washer -- that has been repaired by them & then by me, twice. 3rd time by me? I'm gonna think about it. I could bring it in and they fix it for $100 or $300 but it's based on the issue. That means I have to unload, move, and bring it in. The most difficult? My house has 6 steps and it's heavy enough to make it feel like I am scaling the Himalayas w/ those 6 steps.”

“I visited Ferguson Plumbing. If you need supplies that you can't find at the "Big Box" stores, this is the place to go. If they don't have what you need, they will order it, through their national network, and have it at the counter in as little as 24 hours. Free popcorn, water and sodas as well!”

“I went to several big box stores looking for a variety of refrigerators because I wasn’t sure what I wanted. Unbelievable that not one store had more than a couple of models to look at! Nobody had anything in stock, everything “has to be ordered”. Then found Barto’s. The only place with actual specialists who can answer questions other than price or delivery. They can tell you brands for whatever feature you are looking for, make recommendations that really provide confidence in your purchase. Then the delivery and installation was so fast! I knew before I left the store when the appliances would arrive. And they were right on time. Calvin and his assistant were the ultimate professionals. Planned out how to move refrigerator in and out past walls and furniture.without a ding or scratch. This company is the absolute best for professionalism and personal care.”

“Brought my vacuum in for repair, and they went above and beyond to service it. Broken parts were replaced and the price was great. Picked up a couple of (now my favorite) cleaning supplies on my way out.”

“Visited the Clearance Center and was greeted by Sharell with a pleasant smile. Told her I just wanted to look around and when I found something she was right there and made the purchase easy. Nice prices and Great Customer Service”

“I’m not a professional plumber, just a DIYer. I’ve been to this place a few times for jobs around the house. They’ve always been super helpful even though I’m not spending much money.”

“So i bought a washing machine from here, and the thing ended up being defective. I called and they came on my next day off to check it out- I couldn't believe it but they actually took the broken machine back and brought me a different, working machine! I was really worried after reading the negative reviews on here but these guys have been in business since 1999, so honestly a couple of bad reviews probably doesn't represent their hundreds (or more) of satisfied customers. I'm just so grateful they brought me a working machine. Mistakes happen, but it takes character to fix them. Thanks guys!”