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January 2024 by AK
One of the better auto glass shops in New Orleans, they have my highest recommendation
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October 2023 by Matt C.
My rearview mirror detached and cracked my windshield so I went in for a full replacement. I disconnected the mirror from the wire along with the trim piece that hides the wire leading into the head board. I brought these two pieces in together and showed the to the young lady at the desk when I checked and said "Can you please be sure to reattach these?" She agreed and told me to leave them in the car. I left both in the car attached to one another. Not only did they not attach both pieces they lost the trim piece and accused me of losing it during the 10 yard walk back to my car after check. They refused to pay for the trim piece. I will not be coming here again.
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October 2023 by Isabella B.
i went in for a windshield replacement & they didn't order the glass ahead of time so they had to order it from a different place than originally planned. my wait time was a little bit longer. not too bad though & the price was much better than safelite. i got some schoolwork done while i waited but i will say there was an extremely rude staff member who spent basically the whole 2 hours i was there bitching at everyone in the room. it was appalling how nasty she was so i suggest bringing headphones to block out that negativity:)
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October 2023 by Vonda C.
Like night and day, I had a replacement done in the past at the Airline Dr, location, didn't go so well. I had a rear passenger replacement Oct, 2023 everything went so smoothly. The young ladies who worked in the front and the gentleman as well were professionals, I didn't have to wait long, got to see part of a good movie, before I knew it I was settling the bill. When I got in my car it looked like it had been detailed. I had Goo Gone in my purse to get rid of masking tape residue, but the Technician had taken care of it already. This was the best experience, Thank You So Much for Everything! Auto Glass Now.
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August 2023 by Amber G.
This was one of the most unprofessional businesses I've ever been to. I scheduled an appointment a week in advance for 10 o'clock and asked how long it would take to replace my windshield. I was told two hours at most and I was told I could wait with my car. The morning of my appointment THEY CALLED ME TO CONFIRM I WOULD BE THERE FOR 10. I said yes and asked once again if I could wait with my car. They said yes over the phone. I arrived at 9:45 and the staff was unbelievably rude. They told me my appointment was for 11 and that I could not wait with my car because it would take 4 hours!! They also told me they could not come to me because something had to be recalibrated;however, Glass America was able to come to me and complete the job flawlessly within an hour.
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June 2023 by Monk E King
They were supposed to come replace the back glass on my Chevy Silverado but they never showed up or called to cancel
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April 2023 by Cecilia Palazola
Friendly fast and professional. We had some special circumstances and went above and beyond to help.Service: Auto side window replacement
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March 2023 by Cecilia
Friendly fast and professional. We had some special circumstances and went above and beyond to help.Service: Auto side window replacement
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February 2023 by Steven Dugas
VERY SATISFIED WITH THE SERVICEService: Auto windshield replacement
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February 2023 by mark rosenmeier
They arrived the following day. The technician phoned an hour ahead to let me know he was coming. They gave morning estimation of arrival time. Technician very professional and friendly. Front windshield replaced in under an hour. All items including dash cam re-attached. Was great. Best price of all estimates given . Would not use anyone else from now on. YouService: Auto windshield repair
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December 2022 by Katherine T.
They were able to get me in on the same day, on a weekend no less, which was important to me since my window was busted out and there was rain in the forecast the next day. The price was also comparable to other businesses and much cheaper than the online Safelite quote I got. The work was done very quickly and looked great, which was an incredible relief after frantically calling around to see who could take a last minute job. I am so appreciative and will absolutely recommend them. Now I can sit here and listen to the rain outside and know it's not ruining the inside of my car!
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October 2022 by Dan I.
Super fast and super reasonable - AND YOU CAN TALK TO A HUMAN! Safelight is all online and there's no way to speak to anyone. FORGET THAT! Just use these folks.
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October 2022 by Shawam C.
Still waiting on Bryan and now Bob to return my call!!!! Still having issues with my windshield after having two installed. Now they are shifting the issue to something or someone else! WORSTE CUSTOMER SERVICE EVER!!!!! Once they get your money they are done with you! ZERO STARS IF IT WOULD ALLOW ME TO SUBMIT!
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September 2022 by Megan Lamandre
Great service, and quick. Set up installation date and availability was set for the next day. Unfortunately had to reschedule due to weather. However, technician came out first thing in the morning the following day, and was done in 30 minutes!Service: Auto windshield replacement
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September 2022 by mark bacala
Installer was very knowledgeable and courteous, outstanding serviceService: Auto side window replacement
