Beyond Nails & Spa is a nail salon known for its friendly and attentive staff who create a welcoming atmosphere for clients. Many visitors appreciate the transparent pricing and efficiency of the services provided. A customer shared a positive experience with Mimi, who performed a full set of acrylics with kindness and speed, despite the customer having a history of biting their nails. The price of $60 for the acrylics with gel polish was communicated upfront, which added to the pleasant experience. However, some reviews mention areas for improvement. There have been reports of a strong chemical smell upon entering the salon, which can be overwhelming. Additionally, some clients experienced delays in service despite having appointments, and the condition of the pedicure chairs was noted as less than ideal. Concerns about the sanitation of tools used during services were also raised, as some utensils were taken directly from the staff's apron rather than from a sterilized container. Overall, Beyond Nails & Spa offers a friendly environment with capable staff, but it may benefit from addressing the concerns related to cleanliness and customer wait times.