Build-A-Bear Workshop in Metairie offers a delightful experience for families and couples looking to create unique plush toys. Customers can personalize their furry friends with outfits, sounds, and scents, and even include a custom voice message for an extra special touch. The store is perfect for celebrating various occasions, such as birthdays or anniversaries, and provides a fun party experience with games and a Special Heart ceremony. Reviewers highlight the exceptional customer service provided by staff members, who are noted for their kindness and helpfulness. One customer praised the compassion shown during a sensitive visit, while others expressed gratitude for the attentive service that made their special occasions memorable. With a wide selection of customizable options and a welcoming atmosphere, Build-A-Bear Workshop is described as a fun destination for both kids and adults, making it a must-visit spot in the mall.
Had a wonderful time with my 4 year old. Saturn made her first experience magical, helping choose the exact friend. The other two ladies were just as lovely, helping to find the exact outfit and checking us out.
March 2026
Nick made the experience for my daughters so meaningful and fun! They love their bears!
March 2026
Nick helped my daughter pick out an adorable pink bear! He made the experience magical for her. It was all perfect!
