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November 2023 by Richard Young
I've been to this business 3 times the first time was with my family looking at a new escalade. Unfortunately, that was not the best experience. We ended up purchasing from somewhere else at 20k less for a new esv. I just got the feeling the salesman thought I was a complete dummy.However, I will say the service department is top-notch.These guys seem very knowledgeable not only on cadillacs, but other cars too. The service team are polite and understand the importance of keeping me updated on the progress of any service that I get. I strongly recommend the service team here.
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November 2023 by Reese Jones
We came to test drive an Escalade and left with it. Mario was outstanding. He was not only informative, but personable and honest. Don was such a pleasure. He advised us on all the options and which ones were best. Bobby greeted us and made us feel like the decision was good and we laughed for awhile. I definitely recommend Cadillac NOLA.
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October 2023 by cassidy jenkins
I recently had the pleasure of buyimg from Cadillac of New Orleans and had the privilege of being assisted by Wayne, an amazing salesman. Wayne went above and beyond to provide exceptional service to my grandmother, who was feeling quite nervous about purchasing a car. He handled every aspect of the process, ensuring that she felt comfortable and fully understood everything. In fact, Wayne went the extra mile by personally delivering her car to her house, which was an hour and a half away. This level of care and dedication truly impressed me. I highly recommend Cadillac of New Orleans and applaud Wayne for his outstanding commitment to customer satisfaction.
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October 2023 by Rob Pourciau
We had a wonderful experience with the folks at Cadillac of New Orleans purchasing our vehicle. Both Guy Montana & Carissa Jones were very accommodating and a pleasure to work with. We were treated fairly and will return for our next purchase. Thank you, Cadillac of New Orleans!
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October 2023 by stumppuller66
I had the pleasure of working with Guy Montana. He worked with me over a period of a several weeks to make sure I got a vehical that was a perfect fit. Guy was patient, professional, and always responsive during our search and during my purchase of the new Cadillac Lyric. Overall a great experience with him and the rest of the team.
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September 2023 by Rob P.
We had a wonderful experience with the folks at Cadillac of New Orleans purchasing our vehicle. Both Guy Montana & Carissa Jones were very accommodating and a pleasure to work with. We were treated fairly and will return for our next purchase. Thank you, Cadillac of New Orleans!
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September 2023 by Mark Seal
Guy and Tina were amazing. Process was easy. Guy took really good care of us and was extremely professional throughout the entire process1 We definitely recommend Cadillac Of New Orleans if you are in the market for a new or pre owned car, truck or suv.
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September 2023 by Angela Barnes
We just purchased our third Cadillac from Carrissa, Jordan and Fred!! It was the best car buying experience yet. They all are very professional, knowledgeable and so accommodating to my crazy work schedule. We couldn't be happier!Fabulous Team!!
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September 2023 by Darryl DeGeorge
Was very nice to have a sales person like Tina Ricks. Was very knowledgeable about the truck i bought.. Also brought me to the attention of features of the truck i wasn’t familiar with. very fast office time and nice people to deal with. Thank u Tina and staff
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September 2023 by Xclusive Properties
I was greatly warmly as soon as I pulled up. My service advisor Scott immediately checked me in. Already knew my name and confirmed what I was bringing my car in for. He asked would I be waiting for the vehicle and I stated I would be leaving. He said he would call me when it was ready. I dropped my car off an hour and a half before my scheduled appointment with no problems and Scott texted me my vehicle was ready 20 minutes after my scheduled drop off time. I appreciated the expedited service and will refer others. The checkout/pickup process was also seamless. Ms Trenell assisted with me using a coupon I received in the mail. Overall my service was 10 out of 10. I’ve been a Mercedes Benz client for overall 15 years and I must say as a first time Cadillac owner the service has surpassed theirs! Keep up the good work.
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September 2023 by Victor D
Tina Ricks was an amazing salesperson, she went above and beyond showing us several different models in the XT line. We had a wonderful experience looking at and ultimately buying a 2024 XT5. I would recommend her to anyone looking for a new or used Cadillac.
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September 2023 by Christian Johnson
My wife and I went in to Cadillac of New Orleans this week. From the moment we arrived until we drove off in our new XT5, we were treated extremely well by everyone at the dealership. A special shout out to Wayne, our salesman. He was on top of everything! He explained everything we needed to know in detail and answered all of our questions with a smile, while making us laugh. I would buy a car from him again in a heartbeat. In all, we are very happy with our experience and would recommend Cadillac of NO and Wayne to anyone considering a Cadillac as their next vehicle.
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September 2023 by Letha C.
I purchased a 2023 Cadillac CT5 on 8/31/23. I paid $10,300 as a down payment. Carissa (Finance) assured us (3 times) that we could pick up our $300 refund the next day. Next morning, the salesman (Jordan) informed me that Carissa had changed her mind about issuing the refund. Later that day, we received the check. We went to Capital One to cash it, the teller said the check had a fraud alert on it. I called the Jordan again, he said to wait 30 minutes and then return to the bank. My husband was terrified by the experience, we live in a "brute force" society, he exited the bank sweating and nervous. We did not return to the bank with that check. This is a case of blatant "fraud". Clothidia Gauff intentionally issued a check that had no value, had we done the same... there would be legal/criminal ramifications.
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September 2023 by Johnny Hall
Our experience with Cadillac of New Orleans was great. Our salesman Wayne Meyer was the best, he made sure we had everything we needed. The staff went above and beyond to make me and my daughter’s purchase as smooth as possible. I will definitely be doing business with them again!!! #teamworkmadeherdreamwork
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September 2023 by Paris Dugar
My family have bought cars previously from Guy Montana. When I was looking for a car for myself Mr. Guy went over and beyond to help me get my new vehicle. I would recommend him and the dealership to everyone. Just remember " For your best buy, call Guy!"
