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August 2022 by SpaceBoy2049
Definitely was very helpful with putting together my custom gaming pc.
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May 2021 by Nicolette Case
Chuck saved my life! Fast, fairly priced service!
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May 2021 by David D
I have had issues with my computer in the past and this place was able to fix my laptop and do it quickly. I recently was looking for a gaming computer for my kid and I knew nothing about it and would not trust my kid to keep it right. So I went in and talked to Chuck. He asked for a list of what games that would be played on it and offered to custom build a computer. It turned out to be awesome. This thing has LED lights and colors changing all over. My kid loves it and says that all the games are working great. This place is a sure thing for your computer needs.
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November 2019 by jay Blackrose
Good service that kept me calm through the whole process. The owner is very nice and informative about how they diagnose as well as what problems occur. 10/10
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November 2019 by Sam Hounds
Useless, supposed to be computer experts and tech tells me he can't receive email to look at the power supply I was looking for. I inquired as a computer repair store, they must have their own computers to receive an email with a picture, and his reply was he was not comfortable giving out the email address. I checked their webpage and it is posted on the webpage.
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August 2019 by Terasa M.
At this point, I would give this business a NEGATIVE STAR if they had one on this website !!! I brought my brand new laptop in on Monday for a very simple data recovery of one specific folder deleted in error and I keep getting jerked around by the "tech" named JEFF ... First he says almost all was retrieved, then has to do a "deep scan" to retrieve the rest, now it's Wednesday late afternoon and still no computer ... And if I didn't call every morning & afternoon, they would never even have called !!! When asking about the owner Charles "Chuck" he's conveniently never in ... I think they're holding my laptop hostage cuz they can't retrieve the data ... Supposedly, it cost $175 to do this retrieval but am not to be charged if they can't retrieve the files ... I'll gladly update this review later but right now I wish I had read the other reviews before taking my computer here ! (Ugh, I passed the name & number on to a friend that I now need to explain not to go here!)
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June 2019 by Courtney K.
Absolutely horrible, I am 4 months pregnant and walked in to get a USB port, they wanted over $60 so I put the 2 ports back and walked out, as I got to my car the employee came running after me accusing me of stealing and tried to grab me and kept yelling at me to bring back the other port now and I needed to get back inside, I went back inside with the employee and pointed to the shelf where all were located and he said that he didn't see it behind there. I called back to get the owners info when I left and he would not release the info, hours go by with no phone call back, it was not until I called back and said my attorney would be in touch that, the "owner" called back and said if I felt assaulted I should have called the police. This place needs to be shut down.
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April 2019 by bill thomas
I was scammed by someone claiming to be from Microsoft. They got my credit card number and bank info. I had no idea what to do but Jeffrey helped me get everything straight. He told me to immediately call the bank and dispute any charges on my credit card. Both the bank and Credit card issued me new account and reversed all charges. I was freaked and they kept me calm through the whole thing. I will defiantly ask them before I trust anyone again. Thanks for all the help!
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February 2019 by Thomas W.
They fixed my computer like they said and it was at a reasonable price. My only issue is that it took a very long time for then to do it. Part II I give them a 1 star now because my computer stopped working only a couple days after I got it back. Now my windows is asking for a product key for my version of windows. It never did that before. Computer works tells me I have to pay them an additional 150$ for them to fix this issue that I never had before I took my computer to Computer Works. Not right.
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October 2018 by James Rivers
Stay away from computer worx. Horrible customer service. I brought my computer into his store to get a virus removed as I am a musician and was afraid of losing my music. My computer wasn't running properly The owner Chuck scheduled an appointment with me at his store and he failed to show without even a cancellation call. I gave him another chance the next week and he did the same thing. Couldn't get him to call me back after 3 voicemails. After I finally talked to him he gave me an excuse that he was very busy. I went in to the store the next day to pick up my computer to bring someplace else and what do you know he was out of the offfice with only the lady working the desk. She stated they have been having this problem with other clients.
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August 2018 by Cal M.
I would encourage readers to look at the 6 reviews Yelp has chosen not to show but which you can access below. They are all very positive. It's a shame that the only 2 public reviews are negative. My wife and I have used Computer Worx on several occasions over a number of years and have always been satisfied. We have brought our laptops into the shop and have had Chuck out to our house on 2 other occasions. We have found Chuck to be very professional, an expert at what he does, honest and fair. We feel his charges are reasonable and, on the occasions he has come to our house, he has rounded the time downward. On an occasion when I brought my older backup computer in, he told me he could reinstall the operating system (which was out of date and had become corrupted) for a nominal charge but felt I'd do better putting that money towards buying a new machine. He did not charge me for that assessment. I feel we are lucky to have such a good computer resource in our Old Metairie neighborhood.
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January 2018 by Paula Clark Touchstone-Szubinski
I personally would not trust anyone else to work on my personal computers. Chuck is extremely knowledgeable and experienced. Carla who runs the front of the office is very sweet and professional. I would highly recommend them to help w any computer issues you may have. You can bring in your components to their office on Metairie Road or have them make a house call.
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January 2018 by John Weil
Chuck, one of the technicians, upgraded my laptop with a more powerful processor and it saved me from having to buy a new computer. I can upload all my high resolution photos now without having to use an external drive. I have used them numerous times for viruses and repairs. I highly recommend using Computer Worx.
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October 2017 by John W.
My computer crashed. I panicked. My world stopped. I called around and cjise to go to Computer Worx who had me up and running the same day. I highly recommend them.
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October 2017 by Judy Slack
I use Computer Worx for all my computer repairs, virus removal, setting up my new computer. Very knowledgeable and quick. Had the ransom virus one time which wanted money to release my computer. Chuck got it off for me immediately. I highly recommend them.