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October 2023 by Kasey Klinkel
NOW under new owner (BAD NEWS)!!!!! Charged me $160 to tell me my battery was bad then told me it was $350 for new battery and i would still have to pay for Labor to replace it. for a Total of $580. Took the battery to auto zone found the battery for $200 and they changed it out for Free. That will be the last time I go to GT!!!!
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July 2023 by Tiffany Tran
Brought two of my vehicles here, service was great. Nice, honest people and great rates
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March 2023 by Craig Siemssen
Greg , On my last visit I expected completed auto repairs as in the past after paying $1800.00. I was quite disappointed when I arrived home to find ....* The reset oil meter wasn't done. * the rod that holds the hood up wasn't reinstalled. * And the Emission Control Light was back on Again.... Even after requesting to read the error code message. . I was advised it was the gas cap so a new one was added to the invoice.**** I took it to another mechanic who actually read the Only Error Code in the system , which reflected a secondary 02 Sensor was causing the issue.... and not a gas cap. I am well aware it is extremely hard these days to find top quality, reliable workers...but us consumers pay the price.
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February 2023 by Steve Makayi
Very professional, Greg us very honest and knows cars...it's the place to go if you need car repairs especially foreign cars and reasonable compared to dealerships.
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February 2023 by Jerry Kimball
Great service. Pulled up, asked if had time for oil change. Asked for my keys, 30 minutes later, handed me my keys, oil changed and car checked out.Service: Oil change
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February 2023 by Elise E.
I recently was referred to GT by Lakeside Toyota and I was extremely pleased with the experience I had - excellent pricing, friendly and helpful customer service, and speedy, reliable work. I had 4 tires replaced as well as a front break job, and I appreciated the communication and honesty from those I dealt with. Will definitely be recommending GT in the future!
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January 2023 by Anthony G. Jones Jr.
GT Automotive is one of the best auto shops in the entire metropolitan area. Mr. Greg and his entire staff are very kind, professional, courteous, and attentive people. Always giving you the best value for services rendered. I highly recommend them.
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January 2023 by Claudia J.
I'll never recommend GT AUTO! I took my Infiniti to them twice they never fixed the problem my vehicle still broken,and my truck sounds terrible! And didn't sound like that when I first took it there.I was never told the radiator was being replaced until I asked detail information about what was done to my vehicle bc still having the same problem for a third time after I took it to Greg,never overheated or never had a leak,my friend Troy drove my car back and forth to see what was wrong and never overheated on him the night we dropped it off,no leaks at all!!!I think they were trying to guess the problem and never figured it out! Never got it fixed just not qualified for certified vehicles,maybe change tires,oil change,brakes or maybe simple problems.A couple of people from church took their vehicle there, they said they'll never go back there again..LESSON LEARNED
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December 2022 by Todd’s Garage Time
Dropped off my vehicle for an oil change. I mentioned that my 2007 Lexus LX470 service manual suggest lubing of driveshaft at oil change intervals. They said they would take care of it. Called later that afternoon to see when my car would be finished and if I could pick up the next day because I didn’t have a ride. They said oh we haven’t got to it. Ok, I was fine since I could not get there. Finally they called around 1pm the next day and said it was ready. I asked for a total and found the lube of the underside components were 1 hour labor $62. Called different shops and prices for that service at an oil change was $17 average. So why are they so high. I don’t know. Get there and when asked of the high price of the lube I was told well that’s what it is period. Well the owner goes and gets my vehicle and brings it up. I get in my vehicle and in plain sight the low windshield washer fluid light is on and service needed light is still lit. This is supposed to be taken care after the oil change is completed and washer fluid filled? I would think. So me trying to give my business to the local guy will have me going back to Lexus for better service and actually cheaper prices.Service: Oil change
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November 2022 by Jacqueline Camardelle
Had a great experience. They fixed the issue with my jeep when other mechanics failed to fix the issue. Definitely going back to them.
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October 2022 by Tomekia Jones
GT automotive is a great place to take your car. The people are very nice, the prices are good, the service is excellent & they always have your car ready whenever they tell you. I have recommended my family members there also and they were pleased with their services.Services: Transmission
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July 2022 by Byrd Archie
If you're in the Kenner area and you're trying to have your vehicle serviced , no matter of it's an oil change or a new transmission GT Automotive is the place to go to. They're very professional and have reasonable rates
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July 2022 by Scott A.
Had my suv sent there from Crown Buick for inspection and they stole stuff out the suv they went though the whole interior glove box center console spare tire compartment seat pockets under the seats and when I called them on it, their said that they get tons of cars from Crown that are trade ins and that they did not know that it was someone car so in their opinion it was not stealing. Greg was sorry and wants to pay something to make it go away. Greg should fire the person who did it as no matter what if it not their property it is theft to take it.
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July 2022 by Jacob Fresneda
Greg continues to lie to his customers on timeline and price. Can't trust these guys as far as you can throw them.I brought my car in for an issues, he calls me a week later to tell me he can't fix the original problem but he fixed something that wasn't broken before an expected me to pay him $500 for a nonexistent problem.Service: Auto maintenance
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July 2022 by Doug Cardinale
Really great service and honest people. They took my car in and fixed it within 24 hours even though they were slammed. Super friendly staff as well.
